Management Training Courses

Management Training

Management courses

Client Testimonials

Management Course Outlines

Code Name Duration Overview
pginttrade A Practical Guide to International Trade 14 hours Why should you attend? We live and work in an increasingly global market which offers opportunities at every turn which we need to take. In some ways the world market is becomingly increasingly accessible, especially thanks to the internet. However, with the increased opportunities come increased competition and most of the complexities (about International Trade) remain in place. Knowing the best ways to find your place on the international market is crucial to the success and growth of any business. We can provide you with the useful information and the best practice examples to make your International Growth plans and targets come true. Is business an increasing challenge to you and your company? Do you need to find new markets and new clients? Do you need to increase sales and profitability? If the answer is yes to any of these three questions then this is a must do. The knowledge we give you will get you into new markets and enable you to find new clients. Turning theory into practice: The purpose behind this 2-day training course is to simplify and explain the processes of International Trade. You'll leave our event more confident and more positive to continue and expand your international activities. We'll provide several examples (involving trade in the Far East, Eastern Europe, USA and other markets), case studies and exercises to enable you to improve and expand your knowledge about International trading.   Who should attend? This course is designed for Sales and Marketing managers & professionals involved in International Trading. This course is also vital to everyone who trades with other markets and needs to improve their knowledge and approach.
3587 Managing Projects using Waterfall and Agile Techniques 14 hours This 2 day course is suitable for any IT professionals who are interested in using the Waterfall model and how people have traditionally tried to deal with its shortcomings - including, but not limited to, Agile approaches. The aim of the 1st day is to give an overview of these approaches enabling you to decide what might suit them in your environment. The 2nd day looks at project management techniques and good practices that have been identified from Agile, and which can be applied in a Waterfall or Agile context.
presconf Presenting with Confidence 21 hours Audience Staff who need to be fully prepared to deliver presentations: To their teams To clients To other audiences internal to the company To other audiences external to the company Format of the course A combination of: Facilitated Discussions Delegate Presentations – with full feedback By the end of the course, delegates will be able to: Prepare and structure an effective presentation Prepare themselves properly for that presentation Deliver that presentation with confidence Use the various visual aids that a presenter might choose to employ in creating a stimulating presentation Deal with the different types of people who they will encounter in their presentations
scrumbelbintr Building an Effective Scrum Team with Belbin Team Roles 7 hours The self-organising Scrum Team is the bedrock of the Scrum development process. An effective team is directly related to more effective delivery of products of value. Belbin Team Roles theory is used worldwide to help create more effective teams, in all kinds of environments. This course is led by a Belbin Accredited Trainer and Certified ScrumMaster. It provides a detailed overview of Scrum and examines how understanding Belbin Team Roles can benefit the Scrum Team.
advyldshp Advisory & Leadership Skills 14 hours This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).
agilesofttesto Agile Software Testing Overview 7 hours This course provides a brief introduction to Agile software testing. It deals with foundational test concepts, within the context of Agile (Scrum) development and uses Crispin & Gregory's (More Agile Testing, 2014) Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing.
95235 ITIL Expert, PMP & PRINCE2 Practitioner 21 hours ITIL The ITIL Foundation Certification is an entry-level Certification for IT Professionals. Globally, it is the most widely accepted framework for IT Service Management. ITIL Foundation is a comprehensive collection of “best practices” framework provided by APMG,UK/CSME,USA. Knowledge gained from the ITIL Foundation plays a significant role in delivering value to customers by providing IT Services efficiently and effectively. A Certificate in ITIL Foundation is evidence that a person understands ITIL terminology, structure, fundamental concepts, and has comprehended the core principles of ITIL practices. Our ezPrep ITIL Foundation Training Program is packed with lots of practical examples, recapitulations, followed by a real-life case study that reinforces learning and provides a thorough grasp of the concepts.
csr Corporate Social Responsibility Fundamentals 7 hours Gain understanding and insights into the value of investing in corporate social responsibility, philanthropy and sustainability. Training is conducted in an interactive form and includes a number of case studies.
WSO2 WSO2 API Manager for developers 7 hours WSO2 API Manager is an open-source platform for publishing and managing APIs. It is an ideal choice for creating API-centric or IOT-driven architectures. In this instructor-led training, participants will learn the features, concepts and standards behind WS02 API Manager. Theory will be coupled with live hands-on practice and implementation throughout the training. By the end of the course participants will have the knowledge and practice to deploy their own APIs using the core features of WS02 API Manager. Audience     Enterprise architects     Web strategists     Business and system analysts     Technical managers     API-developers. Format of the course     Part lecture, part discussion, heavy hands-on practice
globalsight Globalsight: Automate the localization process 7 hours Globalight is an open-source, Java based application server for automating, streamlining, and managing the localization process. In this instructor-led, live training, participants will learn about Globalsight's architecture and functionality as they install, configure and deploy a demonstration server . By the end of this training, participants will be able to: Undertand the benefits of Globalsight relative to other Translation Management Systems Install Globalsight server and related components Set up Globalsight to work behind a reverse proxy Build and deploy Globalsight to a production environment Troubleshoot and optimize Globalsight Use Globalsight's APIs to integrate it with third party applications, including JBPM, etc. Audience System administrators Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
bpmana BPM for Managers and Analysts Overview 14 hours Audience: Managers who want to make decisions related to BPM, Business Consultants, Business Analysts, Business Process Engineers, System Analysts, Anyone who is involved in analysing and planning Business Processes. Course Goals: How to increase productivity and effectiveness How to increase business process compliance and governance How to make a business process more agile and enable it for a change How to increase ability to scale best practices across a changing organization How to improve communication, cooperation, coordination between teams How to improve visibility of process pipeline How to make operational forecasts more accurate How to increase process throughput How to minimize cost of inputs by leading the process actors through the process, and reduce high quality, expensive staff How to make new hire ramp-up faster, by making new hires following the business process documentation
sixsigmayb Six Sigma Yellow Belt 21 hours Yellow Belt covers the basics of the Six Sigma Define Measure Analyse Improve Control (DMAIC) approach enabling delegates to take part and lead team based waste and defect reduction projects and initiatives. In addition emphasis is placed on applying the problem solving tools into daily roles. At the end of the course you will be equipped to look at your immediate team and role, determine what can be improved and create a business improvement project on a selected opportunity that is aligned to customer requirements. You will be able to analyse the process using visualization tools and identify the waste (non-value adding) components and work to eliminate these from the process. You will apply root cause analysis techniques to identify the underlying causes of defects in the process. The course uses simulations, case study exercises and work based projects to enable delegates to 'learn through doing'. Notes: This course has a minimum class size of 4. And if requested this course can be delivered in 2 days with some reductions to the course content and level of detail in some areas, notably Customer needs; Graphical analysis and Process handover.
3247 Facebook in advertising and marketing 7 hours
stratman Strategic Management 21 hours Audience Senior Managers who need an insight into the issues of Strategic Management and its application Format of the course A combination of: Facilitated Discussions Slide Presentations Case-Studies and Examples By the end of the course, delegates will be able to: Define issues underpinning successful strategic leadership and the link to a strong organisational climate Describe a range of strategic business models and their potential implications for their own business Define the critical concepts underpinning building high performing teams and managing change Define and use key financial measures of strategic success
droolsrlsadm Drools Rules Administration 21 hours This course has been prepared for people who are involved in administering corporate knowledge assets (rules, process) like system administrators, system integrators, application server administrators, etc... We are using the newest stable community version of Drools to run this course, but older versions are also possible if agreed before booking.
modafome MODAF Overview and Modelling the Enterprise 21 hours This course is delivered in 2 modules: First module enables students to gain an overview of the use of MODAF to support acquisition. Secong module provides an in-depth description of the MODAF views and how they are used in the development of an architecture. It describes how the 6-step process is applied and how information gathered from stakeholders is interpreted within the MODAF model and represented in user-focussed views.
datama Data Mining and Analysis 28 hours Objective: Delegates be able to analyse big data sets, extract patterns, choose the right variable impacting the results so that a new model is forecasted with predictive results.
74888 Social Media Marketing 7 hours Why is Social Media Marketing so important these days? The estimated number of social network users will be 2 billion this year and is expected to grow! The business impact: 86% of marketers consider social media important 75% of marketers started using social media marketing in the last three years Marketing budgets shift fast to social media Social Media Marketing is beyond any doubt becoming more and more essential way of advertising your services and products on the internet. ​Knowing how to handle the social media marketing strategies, applications and other tools allows you to create cost-efficient campaigns and get ahead of your competitors. You will learn how to supercharge your customer in online environments like: Facebook Twitter YouTube Google+ LinkedIn
projplan Project Planning 101 7 hours Learn about project planning and related activities to ensure the successful management of your projects.
digimarketing Digital Marketing 14 hours This training is best suitable for people into Digital Marketing and Strategies. The training covers the concepts essential to gain a traction on the digital media. It provides the delegates with an introduction to key digital marketing concepts, from mobile marketing and social media marketing to Email marketing, PPC marketing and SEO. By the end of the training we understand the importance of analytics and good strategy with suitable examples.
odmblockchain IBM ODM and Blockchain: Applying business rules to Smart Contracts 14 hours Smart Contracts are used to encode and encapsulate the rules for automatically initiating and processing transactions on the Blockchain. In this instructor-led, live training, participants will learn how to use IBM Operational Decision Manager (ODM) with Hyperledger Composer to implement the business logic of a Smart Contract using business rules. By the end of this training, participants will be able to: Use ODM's rule engine together with Blockchain to "unbury" rules from the codebase of a Blockchain application Set up a system to allow specialist such as accountants, auditors, lawyers, and analysts to define the rules of exchange for themselves Use Decision Center as a platform to collaboratively govern rules Use ODM's rule engine to update, test and deploy rules without touching the code of the Smart Contract Deploy the IBM ODM Rule Execution Server Integrate IBM ODM with Hyperledger Composer running on Hyperledger Fabric Audience Developers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
brmsdrools Business Rule Management (BRMS) with Drools 7 hours This course is aimed at enterprise architects, business and system analysts and managers who want to apply business rules to their solution. With Drools you can write your business rules using almost natural language, therefore reducing the gap between business and IT.
wssoapwsdl WebServices with SOAP and WSDL Basics 14 hours This two-day course walks participants through the fundamentals of Web Services, Simple Object Access Protocol (SOAP) and Web Service Description Language (WSDL) with hands-on exercises.
yourbb Understanding Your Brand and Your Business 21 hours Audience This course is designed for all staff requiring a wider view of their part of the business; their specific roles within it; and of their involvement in improving its contribution to the organisation as a whole Format of the course A combination of: Facilitated Discussions Slide Presentations Exercises By the end of the workshop, attendees will be able to: Explain what “brand” is and how they can influence it Understand the process for Change strategies and your company’s position within them Detail the relevant principles underlying any change to a business Realise the importance of Customer / Stakeholder relationships in the successful running of any business Define the financial aspects of a business and of the delegates’ part of that business Determine the important aspects of negotiating to ensure the best possible outcome for their part of the business
statdm Statistical Thinking for Decision Makers 7 hours This course has been created for decision makers whose primary goal is not to do the calculation and the analysis, but to understand them and be able to choose what kind of statistical methods are relevant in strategic planning of the organization. For example, a prospect participant needs to make decision how many samples needs to be collected before they can make the decision whether the product is going to be launched or not. If you need longer course which covers the very basics of statistical thinking have a look at 5 day "Statistics for Managers" training.
bmam Business Modeling for an Agile Enterprise 14 hours Objective: Helping Business Analysts to understand how to efficiently model and validate their business processes and resources in order to increase business agility of their organization on the basis of their target architecture and changing market needs. This 2 day training course aims at helping delegates to learn how to model their business processes and resources in order to adapt them to changes of their goals, strategies and impacted capabilities as part of the target architecture. On the basis of the key elements of business performance (strategies, tactics, KPI, business capabilities, etc...), delegates learn there how to elaborate a vision centric business process and resource cartography. Then, only using the appropriate BPMN and UML notation adapted to their language, they understand how to adapt them to changing strategies, tactics and policies.
sdtpml Strategic Development: Thinking, Planning, Management and Leadership 35 hours Overview This 5-day course will help delegates develop their strategic thinking, planning and management skills including the tactical and operational requirements for successful implementation in a banking environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use.   The core objective of the programme is to equip the executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership best practices and behaviors that will strengthen the capacity of the executives to handle the complexities and uncertainties of managing a high performance financial institution. Learning Objectives After attending this course, delegates will be able to: Describe the main problems that are faced by a large bank; Explain the various approaches to organisational development planning; Analyse the current business environment and influences affecting the organisation; Analyse resources within and external to the organisation; Explain the various approaches to managing strategy and it place in the business plan; Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm. Apply a deeper understanding of strategic development plans; Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team; Define approaches to managing the identified risks; Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy; Design policies, systems and processes to successfully implement the emergent strategic plans; Cover the key steps in change management Who Should Attend Product/Service Managers Newly appointed as well as established Managers and Team Leaders Heads of Operations Senior Bank Managers Human Resource Managers Operations Managers Marketing Managers Methodology The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience.  There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments.  Open forum discussions will also be a key element.
1125 Balanced Scorecard 14 hours The training is designed to help anyone who are thinking of implementing or working on a balanced scorecard project
ccarestr Customer Care Strategy 21 hours A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business.  Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies.  Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others.  This workshop will also help participants communicate effectively, appropriately and clearly in all situations. OBJECTIVES Developing competencies in the area of professional customer care Increasing the efficiency of communication with customers Attaining the knowledge of how to get to the underlying needs and expectations of customers Building strong and sustainable relationships with clients Expanding the positive image of the company in the market Identifying, reducing, and overcoming objections and barriers Learning about personalities and communication preferences when dealing with clients Establsihing the ability to create an open environment for communication Developing skills to communicate clearly and effectively Identifying barriers to effective communication Mastering body language and non-verbal communication METHODS Role-playing Self-assessment tests Exercises in groups Individual work Practice sessions Lectures Discussions LEARING OUTCOMES At the completion of this course, participants will be able to: Adopt a focused customer care strategy Identify key customer issues Build the professional image of the company Adapt to specific customer behaviour styles Increase customer loyalty through exceptional customer service Develop communication abilities with clients Use techniques to build relationships Develop a personal action plan to improve customer service skills Show gestures of generosity and high quality customer care Use techniques to deal with difficult situations Recognise barriers to the delivery of outstanding customer service
LeanIT Lean IT: Applying the principles of Lean to IT operations 14 hours When an enterprise begins a lean transformation, be it in manufacturing, services, or technology, too often the IT department is left out of the picture. Lean IT is a response to this. Lean IT is an extension of Lean principles to information technology (IT), its principle tenet being "the elimination of waste" (work that adds no value to a product or service). In this instructor-led training, participants learn how to unpack the problem of waste in an IT organization. Through the coverage of theory, case-study activities, and hands-on practice with the tools, methods, and metrics needed, participants learn the critical thinking, analytical and communication skills needed to address the problem of waste in IT operations. By way of this interactive process, participants learn how to apply Lean IT principles and practices within their own organization and establish a culture of continuous improvement in IT. At the end of this course, participants will understand the impact and role of the IT department in an organization's Lean transformation. In practical terms, participants will learn how to:     measure business performance     quantify the return on "innovation"     assess business processes and identify waste     reduce operating costs     improve quality and performance     improve service levels, manage change, and take advantage of emerging technologies     maintain quality and stability over time     make "Lean thinking” an integral part of the enterprise and every IT professional’s toolkit Audience     Managers and specialists working in an IT Organization Format of the course     Part lecture, part discussion, exercises and hands-on practice
mule Mule: Integrating your applications 14 hours Mule (or Mule ESB) is a lightweight enterprise service bus (ESB) and integration framework created by MuleSoft. Mule is Java-based, but can broker interactions between other platforms such as .NET using web services or sockets. In this instructor-led, live training, participants will learn how to connect various applications, data sources, and APIs as they build a sample routing application using Mule. By the end of this training, participants will be able to: Design, build, and manage the connectivity between APIs and applications and services Manage interactions across legacy systems and custom applications Tie together software as a service (SaaS) and on-premises software Use Mule's design and development tools to design, test and run Mule flows Understand and support different messaging standards, including AMQP, JMS and WMQ Monitor, deploy and configure applications with Mule Management Console (MMC) Audience Developers Architects Designers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
aiint Artificial Intelligence Overview 7 hours This course has been created for managers, solutions architects, innovation officers, CTOs, software architects and everyone who is interested overview of applied artificial intelligence and the nearest forecast for its development.
dddintro Introduction to Domain Driven Design 14 hours
476 Introduction to Management 14 hours Audience Who is this course addressed to managers, supervisors, team members, team leaders - content can be adapted to suit all levels. Format Interactive, participative training style, group involvement and skills development Courses will be 7, 14 or 21 hours depending on topic chosen and / or client requirements
d2dbdpa From Data to Decision with Big Data and Predictive Analytics 21 hours Audience If you try to make sense out of the data you have access to or want to analyse unstructured data available on the net (like Twitter, Linked in, etc...) this course is for you. It is mostly aimed at decision makers and people who need to choose what data is worth collecting and what is worth analyzing. It is not aimed at people configuring the solution, those people will benefit from the big picture though. Delivery Mode During the course delegates will be presented with working examples of mostly open source technologies. Short lectures will be followed by presentation and simple exercises by the participants Content and Software used All software used is updated each time the course is run so we check the newest versions possible. It covers the process from obtaining, formatting, processing and analysing the data, to explain how to automate decision making process with machine learning.
bitsas Business and IT System Agility in the Digital Age 7 hours Objective: This introduction seminar provides you with an overview of the digital business models, business and enterprise architecture frameworks as well as methodologies that are used by the organizations to increase their agility facing the digital age disruptions. In particular, this seminar aims at helping you to understand frameworks that are used worldwide to align digital business models, organization and IT architectures with changing competitive landscape.
intrcgov Integrated Risk & Corporate Governance 35 hours Overview Across the globe regulators are increasingly linking the amount of risk taken by a bank to the amount of capital it is required to hold and banks and financial services are increasingly being managed on risk-based management practices. The banks, their products, the regulations and the global market are becoming increasingly complex, driving ever greater challenges in effective risk management. A key lesson of the banking crisis of the last five years is that risks are highly integrated and to manage them efficiently banks have to understand these interactions. Key features include: the explanation of the current risk-based regulations detailed review of the major risks faced by banks industry best practices for adopting an enterprise approach to integrating risk management across an entire organisation using governance techniques to build a group wide culture to ensure everyone takes an active role in managing risks in line with the banks strategic objectives what challenges could be faced by risk managers in the future. The course will make extensive use of case studies designed to explore, examine and reinforce the concepts and ideas covered over the five days. Historical events at banks will be used throughout the course to highlight how they have failed to manage their risks and actions that could have been taken to prevent loss. Objectives The objective of this course is to help bank management deliver an appropriate integrated strategy for managing the complex and changing risks and regulations in today’s international banking environment. Specifically this course aims to give senior level management an understanding of: major risk within the financial industry and the major international risk regulations how to manage a bank’s assets and liabilities whilst maximising return the interaction between risk types and how banks use an integrated approach for their management corporate governance and the best practice approaches to managing the diverse interests of the stakeholders how to develop a culture of risk governance as a tool for minimising unnecessary risk taking Who should attend this seminar This course is intended those who are new to integrated risk management, senior management responsible strategic risk management, or those who wish to further their understanding of enterprise risk management. It will be of use to: Board level bank management Senior managers Senior risk managers and analysts Senior directors and risk managers responsible for strategic risk management Internal auditors Regulatory and compliance personnel Treasury professionals Asset and liability managers and analysts Regulators and supervisory professionals Suppliers and consultants to banks and the risk management industry Corporate governance and risk governance managers.
scrumtrintro An Introduction to the Scrum Team Role 7 hours This course is a comprehensive introduction to the world of Scrum for all those prospective members of the Scrum team (analysts, developers, testers et al) who want to be more effective as a Scrum member, but don’t particularly want to become a ScrumMaster or Product Owner. For those who do want to become a ScrumMaster, it also provides a good introduction to the Scrum Alliance Certified ScrumMaster syllabus.
BUSSCI01 The 30 Most Important Research Studies in Business to Boost Your B2B Bottom Line 7 hours Turn your company into a well oiled sales machine. Your communication tools aren't the same ones used in the 1960s. Since then we have gone from hand written notes and typewriters to 7th generation smart phones. In the same time we have gone from typewriters to smart phones leading behavioural science researchers and Nobel Prize winning economists have discovered amazing things about what makes business people tick. In this training seminar, we bring you the 30 most important studies in business science to boost your bottom line. We look at the most important science in sales, persuasion, presentations, business communication, advertising, website design, and meetings. Course Description:  Train your team to make the MOST of your business! - Did you know that in business negotiations where you hold your meetings can make upto a 50% difference in the share of the pie you negotiate? - Did you know that serious studies show that there are at least TWO things you can do in the 15 minutes before a BIG meeting that can make the difference between success and failure? - Did you know that by adding one counter-intuitive option to a list of two options for a customer can boost sales by up to 43%? Did you know the time of day you schedule your meetings can have a big impact on their likelihood of success or failure? - Did you know that in one large experiment, one simple practice moved the percentage of deals closed from 12.5% to 67% -- and that these closed deals were also 18% more beneficial to both parties? - Did you know that with presentations, within 7 seconds your audience has judged everything about your trustworthiness, believability, and more -- and there are a handful of things you can do to influence this? We cover these phenomena and many others, which, if implemented and concentrated on can revolutionise your business and increase your conversions and profitability. Not just for businesses of every kind, but anyone who runs their own personal brand. What People Have To Say About Other Talks Designed by Philippe: "While we worked together at the world's biggest biotech company, and Philippe did training in our marketing and sales department, he came up with more good ideas in one week than our whole company came up with in a year. Every business, executive, manager, and entrepreneur should hear his pricing and business seminars once." Michael Ketcham, Former Sales Manager - Monsanto Saint Louis, Missouri, USA "I have been successfully managing sales for decades and I can say this is a mind taking and action provoking session -- with sparks! I highly recommend it." Anton Yatchenko Sony (Co-Owner 12 Moscow Stores)   "Worth every Euro. Fascinating." Till Lesinski - Project Manager BMW - Munich, Germany "Extremely useful and enjoyable for everyone." Natalia Semenkova - Manager of Marketing Dixy (a top 3 grocery retail chain in Russia) "Philippe is an enthusiastic, clever guy with a lot of good ideas. He helped us redesign our menus and develop new and interesting products to increase our sales and profits." Alexandra Kutepova - Art Director, Gastronimica Restaurant Holding (Sky Lounge and Florentini Restaurants, Moscow) Miscellaneous: This day long course includes several exercises which allow participants to get a better feel for the principles in use, with feedback from the course instructor. 
leanservices Lean Services: Lean management for the service industry 14 hours Lean Management is about customer focus, developing and maintaining systems and processes to provide value for customers. Lean Services is the application of lean concepts to service operations. In this instructor-led training, participants learn how apply Lean principles and practices within their own organization and establish a culture of continuous improvement. This interactive training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Moreover, this training aims to instill a mindset of Lean thinking. Audience     Business managers Format of the course     Part lecture, part discussion, exercises and hands-on practice
behat Behat: Behavior Driven Development (BDD) with PHP 14 hours Behat is a Behavior Driven Development (BDD) test framework written in PHP. It facilitates communication among developers, testers, business stakeholders and clients during the software development process. Behat allows non-technical people to write clear descriptions of an application's intended behavior, then runs those "scenarios" as functional tests against the application. In this instructor-led, live training, participants will learn how to write and execute BDD style test cases using Behat and PHP. By the end of this training, participants will be able to: Run automated tests written in the human-readable, "Given, When, Then" Gherkin language Use Behat based test cases to improve collaboration between technical and non-technical teams Integrate Behat with Selenium, Mink, Goutte and other browser emulators to drive tests and generate reports Extend Behat functionality through its extension system Test numerous usage scenarios through terminal commands, REST APIs, and more. Audience Test engineers Developers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
agilescrum Agile Project Management with Scrum 14 hours Who should attend? This 2 day course is suitable for any IT professionals who are interested in implementing Iterative Agile and Scrum methodologies to manage software development. This course is particularly suited to project managers, team leaders, developers and customers of software development wishing to have a stake holding in the development process.
mrkfct Market Forecasting 14 hours Audience This course has been created for analysts, forecasters wanting to introduce or improve forecasting which can be related to sale forecasting, economic forecasting, technology forecasting, supply chain management and demand or supply forecasting. Description This course guides delegates through series of methodologies, frameworks and algorithms which are useful when choosing how to predict the future based on historical data. It uses standard tools like Microsoft Excel or some Open Source programs (notably R project). The principles covered in this course can be implemented by any software (e.g. SAS, SPSS, Statistica, MINITAB ...)
amlctf Anti-Money Laundering (AML) and Combating Terrorist Financing (CTF) 14 hours Audience All Senior Management who need a working knowledge of AML / CTF and their prevention – and an awareness of the other relevant and current Financial Crime issues; Format of the course A combination of: Facilitated Discussions Slide Presentations Case Studies Examples Course Objectives By the end of this course, delegates will be able to: Explain how AML and CTF might be prevented Understand the major facets of AML and CTF as they apply to their companies and the national and international efforts being made to combat them Define the ways in which a company and its staff should protect themselves against the risks of Money Laundering and Terrorist Financing Detail how a company might become a target for Money Laundering and Terrorist Financing: and explain which “red flags” might help them to identify, prevent and report any (suspicious or actual) criminal activity Understand some of the other “hot spots” in Financial Crime
bpmn2 Business Process Modelling in BPMN 2.0 21 hours This course has been created for anyone responsible for modelling processes in BPMN 2.0. It focuses on practical aspects of all BPMN 2.0 specification as well as implementations of common patterns. It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After that, the diagrams will be discussed and assessed by the group and the trainer. This course focuses on understand the BPMN diagrams but also covers basic part of the execution part of BPMN.
agilesofttestci Agile Software Testing with Continuous Integration 28 hours Agile Software Testing is a series of testing practice that provides feesback to software quality issues in a timely and continuous manner following the principles of agile development. Continuous Integration (CI) refers to all developers in a team merging their work several times a day.
eaintro1 Introduction to Enterprise Architectures 14 hours Objective This training course aims at helping attendees to understand the most used Enterprise Architectures and rules to follow up in their construction to succeed with an appropriate architecture scenario for their organisation. Thanks to the selection of appropriate architecture layers, components and traceability links that are to be established from the business layer to the technical layer, the resulting enterprise architecture framework allows you a good impact analysis in the face of evolutions of the business decisions and anticipates mutations of the corresponding information system components.
busics Business Communication Skills 35 hours Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others. Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
xcelsius Xcelsius 14 hours Description: In this Xcelsius Training course, students will use Xcelsius Present to create interactive visualizations for presenting complex data in a simple way, and to conduct analysis to make critical decisions. Students will also create complete dashboards that present business, project, and human resources information, all consolidated and presented in a user-friendly manner. Finally, students will publish dashboards into various file formats such as Adobe Flash, Microsoft Office PowerPoint, Adobe PDF, and also to the web. Objectives: Upon successful completion of this course, students will be able to: Explore the Xcelsius workspace and an already created dashboard. Create simple visualizations. Conduct data analysis using Xcelsius components that give dynamic functionality to the specified data. Create a Project Management dashboard. Create a dashboard to consolidate and present the Human Resources information of an organization. Finalize dashboards and export them to different file formats. Audience: This course is designed for professionals who conduct data analysis and need to present robust and timely data in an interactive display.
PRICES103 B2B Power Pricing! 12 Principles of Pricing Strategy To Boost B2B Profits - 1.5 Day Course with 3.5 Day Sales and Marketing Evaluation 35 hours This is a five day version of the award winning course that helps you stop leaving money on the table, convert more sales, get bigger judgements, and gets your customer to perceive more value in your product offering while making them feel more comfortable spending money. It's like a 7th generation smart phone for your pricing designed by someone who was responsible for training in the marketing and sales department of the world's biggest biotech company which had both B2C and B2B operations. Awards: A shortened version of this training program, developed by Philippe -- who was responsible for training in the marketing and sales department of the world's biggest biotech company -- won its presenter, "Top Trainer" at the 2016 B2B Master conference in Kiev. Course Description: When asked to choose a pricing order which would maximize revenue in a sales situation, 95% of managers, directors, even CEOs of huge internet companies choose the option which would cost them almost 45% of sales. Learn how to create pricing environments and product matrixes which have been shown again and again to make customers and clients feel more comfortable spending money, using ideas developed and researched by some of the world's biggest companies and Nobel prize winners. Achieve 15%, 23%, 43%, and greater increases in sales and revenue with simple, low cost strategies which are applicable in virtually every aspect of B2B sales. Every entrepreneur, director, graphic designer, sales manager, consultant, advertising specialist, and human being responsible for their own brand should see this seminar at least once in their lives. Indeed, it is essential knowledge for those in the R&D department and tasked with developing new products because an understanding of how customers see a product matrix and spend money within it are key and can lead to significantly different levels of revenue and profit for the company. A lot has changed in the world in the last 60 years. You’re not communicating with technology from the 1960s, like snail mail – or clunky typewriters. In the time it has taken for us to develop our communication tools of today, Nobel Prize winning economists and other researchers have forged ahead in the understanding of human behaviour. You will be exposed to case studies and study after study in field after field of pricing, value estimation and purchase decision making to discover common threads in human behaviour and how to create both more perceived value in your product line offering as well as increase sales for year-end reports. You will learn to guide decisions of your customers with phenomenon so powerful they work in every field from pricing to human mate selection to world renowned “magic” acts (who are quick to admit there is no magic, but only psychology). You will never look at your prices the same way again. What You Will Learn To Boost Your Business: By taking this course, you will: - Better understand the pricing strategies of the world's biggest companies - Get a leap ahead of the competition in the sales arms race - Learn how to create a pricing environment which makes your customers feel more comfortable spending money - Learn and, importantly, UNDERSTAND, the proper order of pricing presentation in many negotiation and sales situations and why the wrong order can cost you 45% of your sales - Learn how to create a product and pricing matrix which can increase product sales by up to 34% - Learn how to ask a question which will double or triple the price paid for a bottle of wine at auction - Learn how to add one inexpensive counter-intuitive option to product options which can increase sales by up to 40% - Learn how one company raised prices by 10% and increased revenue by 95% and why this worked - Learn how to implement several interesting pricing strategies of successful businesses as revealed by some of the world's greatest business strategy researchers - Learn how to implement pricing strategies to reposition your brand on a market wide basis - Learn how to better design your store layout and/or brochures for more sales - Learn how to create a pricing environment which will guide your customers to options which are more profitable for you - Improve your skills in advertisement layout and merchandise display based on key psychological principles - Learn how to create product packages which will increase sales without increasing prices - Learn how to use some items to create a demand for other items - Learn how to increase the perception of value and quality using price - TAKE MOST OF THE GUESSWORK OUT OF YOUR PRICING What People Have To Say: "While we worked together at the world's biggest biotech company, and Philippe did training in our marketing and sales department, he came up with more good ideas in one week than our whole company came up with in a year. Every business, executive, manager, and entrepreneur should hear his pricing and business seminars once." Michael Ketcham, Former Sales Manager - Monsanto Saint Louis, Missouri, USA "I have been successfully managing sales for decades and I can say this is a mind taking and action provoking session -- with sparks! I highly recommend it." Anton Yatchenko Sony (Co-Owner 12 Moscow Stores)   "Worth every Euro. Fascinating." Till Lesinski - Project Manager BMW - Munich, Germany "Extremely useful and enjoyable for everyone." Natalia Semenkova - Manager of Marketing Dixy (a top 3 grocery retail chain in Russia) "Philippe is an enthusiastic, clever guy with a lot of good ideas. He helped us redesign our menus and develop new and interesting products to increase our sales and profits." Alexandra Kutepova - Art Director, Gastronimica Restaurant Holding (Sky Lounge and Florentini Restaurants, Moscow) Miscellaneous: This five day course allows for a day and a half to cover the principles of pricing with several "brains-on" exercises for your group. It then allows for three and a half days to look at your current pricing strategies and a redesign using pricing strategies to boost your sales.
leandistribution Lean Distribution: Implementing Lean in distribution, logistics, and supply chain operations 14 hours Lean Distribution refers to the application of Lean Manufacturing concepts to distribution, logistics and supply chain operations. The focus is on adding value for customers, while identifying and eliminating waste—anything that doesn't add that value. In this instructor-led training, participants learn the methodology, teams and tools needed to implement Lean within their own distribution centers and supply chain operations while establishing a culture of continuous improvement. The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include: Calculating the true cost of fulfillment Lowering total costs across the supply chain Overcoming resistance to change Cultivating leadership and instilling a mindset of Lean thinking across the organization Audience     Managers and professionals responsible for implementing lean principles in distribution, logistics and supply chain operations Format of the course     Part lecture, part discussion, exercises and hands-on practice
matlabpredanalytics Matlab for Predictive Analytics 21 hours Predictive analytics is the process of using data analytics to make predictions about the future. This process uses data along with data mining, statistics, and machine learning techniques to create a predictive model for forecasting future events. In this instructor-led, live training, participants will learn how to use Matlab to build predictive models and apply them to large sample data sets to predict future events based on the data. By the end of this training, participants will be able to: Create predictive models to analyze patterns in historical and transactional data Use predictive modeling to identify risks and opportunities Build mathematical models that capture important trends Use data to from devices and business systems to reduce waste, save time, or cut costs Audience Developers Engineers Domain experts Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
designpat Design Patterns 14 hours There are plenty of tried and tested patterns widely available to everyone. Sometimes it is a matter of changing the names and implementing the pattern in a specific technology. It can saves hundreds of hours, which otherwise would be spent on design and testing. Training Goals This course has two goals: first, it allows you to reuse widely-known patterns, second, it allows you to create and reuse patterns specific to your organization. It helps you to estimate how patterns can reduce costs, systematize the design process and generate a code framework based on your patterns. Audience Software designers, business analysts, project managers, programmers and developers as well as operational managers and software division managers. Course Style The course focuses on use cases and their relationship with a specific pattern. Most of the examples are explained in UML and in simple Java examples (the language can change if the course is booked as a closed course). It guides you through the sources of the patterns as well as showing you how to catalogue and describe patterns which can be reused across your organization.
423 Trac User and Administration 7 hours Trac is a project management tool that is implemented as a web-based application and can be used for software development projects but is flexible enough to be used for many types of projects. It provides an interface to ​Subversion (or other version control systems), an integrated Wiki and reporting facilities. Trac allows wiki markup in issue descriptions and commit messages, creating links and seamless references between bugs, tasks, changesets, files and wiki pages. A timeline shows all current and past project events in order, making the production of an overview of the project and tracking progress very easy.
compmlro The Compliance and MLRO Refresher Programme 7 hours The Compliance and MLRO Refresher Programme examines the key risk management issues and topics that are of vital importance in today’s highly-regulated environment. As well as being targeted at Compliance Officers, MLROs, MLCOs and other risk management professionals it is also aimed at members of senior management and board members keen to know more about what to expect from the risk control functions within their organisations. The Programme is lectured by subject-matter-expert from the UK. The key learning objective of the Programme is to equip attendees with sufficient knowledge to assess objectively the adequacy of their organisation’s existing risk management controls and practices and to make appropriate enhancements.
UML Object-Oriented Analysis and Design using UML 24 hours This course is intended for analysts, designers, developers, testers and project managers. It is an introduction to system modeling using UML. Based on selected systems (case study) following phases of system modeling are presented: from modeling requirements, through business process modeling and documentation of functional and non-functional requirements, to the analytical model. The next step is the design phase - static and dynamic modeling using project classes and the interaction between the system components. For exercises is used Enterprise Architect - popular modeling tool. Training can be the basis for a comprehensive process modeling in enterprise systems through the use of UML in all phases of software development. Because training lasts only 3 days, participants perform exercises together with trainer, also state machine and code generation topics are marked as optional. For those, who are interested with gaining more experience in modeling with UML, this training can be expanded to 4 or 5 days, in which case participants have time to solve exercises themselves and compare them to model created during summary. In 4 days training all topics are mandatory, 5 days version also includes more advanced elements, in booth cases participants have much more time for exercises. This training can be also profiled for analytics or designers, in booth cases some changes in program are made to adjust it to recipients.
pipro Pi-Projects 2 hours Students, Teachers, or Lecturers
JMM_BUY The Buyers Mind hours We all buy stuff but when we're excited or under pressure we can often make buying decisions that we later come to regret. A safe bet is to stick with known brands or a preferred supplier which often means paying more because it feels safer. This can be costly especially when you're working on a tight budget, or if the competition is beating you on price. So how can you increase your bottom line? Your top sales team will meet their targets and in turn be rewarded handsomely simply because they can move a lot of stock or services that your provide. However, this also means you an increase in work load, produce more, more wages, more energy, more logistics, more postage and packaging. As you know the net difference is your sales minus your costs which includes all the production costs plus the amount you pay to your suppliers. Many buyers will have a list of preferred suppliers which means they will ignore and accept the creeping price increases in order to save them valuable time spent in researching new companies because sticking with existing suppliers is a safe bet but it doesn't keep you or your business competitive. This brief course will give you an insight to how the mind of a buyer works. We explore the internal thinking strategies buyers use and the persuasion techniques sales people use to extract you from your hard earned cash. For example; Suppliers of NHS consumables, or suppliers of Military spec components will charge up to 500% more for the items found commercially which are identical in fitness, form and functionality. Buying is often overlooked as a means to increase profit margins. Forewarned is forearmed.
projchar101 Project Charter Clinic 7 hours The workshop will follow a hands-on clinic-style approach. Bring your project details and create a charter in class, or, bring your charter and optimize it during workshop with expert feedback.
765 Introduction to Six Sigma 7 hours Find out from case studies how Six Sigma uses a data driven approach to process improvement. Learn how to deploy Six Sigma and how to select and manage Six Sigma improvement projects through the define, measure, analyse, improve, control phases.
PRICES102 B2B Power Pricing! 12 Principles of Pricing Strategy To Boost B2B Profits - 1.5 Day Course with Half Day Sales and Marketing Evaluation 14 hours This is the two day version of the award winning course that helps you stop leaving money on the table, convert more sales, get bigger judgements, and gets your customer to perceive more value in your product offering while making them feel more comfortable spending money. It's like a 7th generation smart phone for your pricing designed by someone who was responsible for training in the marketing and sales department of the world's biggest biotech company which had both B2C and B2B operations. Awards: A shortened version of this training program, developed by Philippe -- who was responsible for training in the marketing and sales department of the world's biggest biotech company -- won its presenter, "Top Trainer" at the 2016 B2B Master conference in Kiev. Course Description: When asked to choose a pricing order which would maximize revenue in a sales situation, 95% of managers, directors, even CEOs of huge internet companies choose the option which would cost them almost 45% of sales. Learn how to create pricing environments and product matrixes which have been shown again and again to make customers and clients feel more comfortable spending money, using ideas developed and researched by some of the world's biggest companies and Nobel prize winners. Achieve 15%, 23%, 43%, and greater increases in sales and revenue with simple, low cost strategies which are applicable in virtually every aspect of B2B sales. Every entrepreneur, director, graphic designer, sales manager, consultant, advertising specialist, and human being responsible for their own brand should see this seminar at least once in their lives. Indeed, it is essential knowledge for those in the R&D department and tasked with developing new products because an understanding of how customers see a product matrix and spend money within it are key and can lead to significantly different levels of revenue and profit for the company. A lot has changed in the world in the last 60 years. You’re not communicating with technology from the 1960s, like snail mail – or clunky typewriters. In the time it has taken for us to develop our communication tools of today, Nobel Prize winning economists and other researchers have forged ahead in the understanding of human behaviour. You will be exposed to case studies and study after study in field after field of pricing, value estimation and purchase decision making to discover common threads in human behaviour and how to create both more perceived value in your product line offering as well as increase sales for year-end reports. You will learn to guide decisions of your customers with phenomenon so powerful they work in every field from pricing to human mate selection to world renowned “magic” acts (who are quick to admit there is no magic, but only psychology). You will never look at your prices the same way again. What You Will Learn To Boost Your Business: By taking this course, you will: - Better understand the pricing strategies of the world's biggest companies - Get a leap ahead of the competition in the sales arms race - Learn how to create a pricing environment which makes your customers feel more comfortable spending money - Learn and, importantly, UNDERSTAND, the proper order of pricing presentation in many negotiation and sales situations and why the wrong order can cost you 45% of your sales - Learn how to create a product and pricing matrix which can increase product sales by up to 34% - Learn how to ask a question which will double or triple the price paid for a bottle of wine at auction - Learn how to add one inexpensive counter-intuitive option to product options which can increase sales by up to 40% - Learn how one company raised prices by 10% and increased revenue by 95% and why this worked - Learn how to implement several interesting pricing strategies of successful businesses as revealed by some of the world's greatest business strategy researchers - Learn how to implement pricing strategies to reposition your brand on a market wide basis - Learn how to better design your store layout and/or brochures for more sales - Learn how to create a pricing environment which will guide your customers to options which are more profitable for you - Improve your skills in advertisement layout and merchandise display based on key psychological principles - Learn how to create product packages which will increase sales without increasing prices - Learn how to use some items to create a demand for other items - Learn how to increase the perception of value and quality using price - TAKE MOST OF THE GUESSWORK OUT OF YOUR PRICING What People Have To Say: "While we worked together at the world's biggest biotech company, and Philippe did training in our marketing and sales department, he came up with more good ideas in one week than our whole company came up with in a year. Every business, executive, manager, and entrepreneur should hear his pricing and business seminars once." Michael Ketcham, Former Sales Manager - Monsanto Saint Louis, Missouri, USA "I have been successfully managing sales for decades and I can say this is a mind taking and action provoking session -- with sparks! I highly recommend it." Anton Yatchenko Sony (Co-Owner 12 Moscow Stores)   "Worth every Euro. Fascinating." Till Lesinski - Project Manager BMW - Munich, Germany "Extremely useful and enjoyable for everyone." Natalia Semenkova - Manager of Marketing Dixy (a top 3 grocery retail chain in Russia) "Philippe is an enthusiastic, clever guy with a lot of good ideas. He helped us redesign our menus and develop new and interesting products to increase our sales and profits." Alexandra Kutepova - Art Director, Gastronimica Restaurant Holding (Sky Lounge and Florentini Restaurants, Moscow Miscellaneous: This two day version of this course allow you to spend more time working on understanding and applying these principles and allows for better coverage of some of the principles. It also allows a half day for your group to look at your particular pricing situation and develop solutions with the involvement of the course instructor.
leanmanagement Lean Management: Lean management in manufacturing 14 hours Lean Management is an approach to running an organization. It promotes a long-term view of work and a culture of continuous improvement -- seeking to continuously and systematically achieve small, incremental changes in processes in order to improve efficiency and quality. In this instructor-led training, participants learn how to apply Lean principles and practices within a manufacturing context and establish a culture of continuous improvement. The training combines case activities and discussions with live, hands-on practice using the tools, metrics, and methods needed to implement Lean systems and processes. Some of the concepts covered include: Determining the root cause of inefficiencies Measuring performance Realizing the continuous improvement cycle Organizing Kaizen events Instilling a mindset of Lean thinking across the organization Audience Business managers Quality assurance managers and consultants Format of the course Part lecture, part discussion, exercises and substantial hands-on practice
matlabprescriptive Matlab for Prescriptive Analytics 14 hours Prescriptive analytics is a branch of business analytics, together with descriptive and predictive analytics. It uses predictive models to suggest actions to take for optimal outcomes, relying on optimization and rules-based techniques as a basis for decision making. In this instructor-led, live training, participants will learn how to use Matlab to carry out prescriptive analytics on a set of sample data. By the end of this training, participants will be able to: Understand the key concepts and frameworks used in prescriptive analytics Use MATLAB and its toolboxes to acquire, clean and explore data Use rules-based techniques including inference engines, scorecards, and decision trees to make decisions based on different business scenarios Use Monte Carlo simulation to analyze uncertainties and ensure sound decision making Deploy predictive and prescriptive models to enterprise systems Audience Business analysts Operations planners Functional managers BI (Business Intelligence) team members Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
strapra Strategic Planning in Practice 14 hours This training course has been created for investors, business owners, directors, managers, executives and analysts who need to develop strategic planning skills. It is not designed for academic purposes, but to start realizing your dreams today. This course focuses on strategic planning for businesses in which flexibility and constant learning is the most important thing. The main emphasis is corporate and investment strategy using current real-world examples. Each course member will have the opportunity to create a strategic plan and learn how to implement it in practice.
soamlad Analysis and Design with SoaML 14 hours This course explains the OMG SoaML standards and shows how to model the SOA landscape. It introduces the language and then shows how to discover, design and implement services and infrastructure for SOA. This course always covers the newest version of the SoaML specification.
449 Equality and Diversity Masterclass 7 hours The aim of this one day course is to better equip delegates in order to promote E&D in the workplace and better comply with relevant E&D legislation. By the end of the course, delegates will be able to: Explain the benefits of Inclusion and an inclusive workplace Outline the Equality Act 2010 and it's implications for employers and employees Discuss what is meant by 'prohibited conduct' and how this can be avoided Define what is meant by 'reasonable adjustments' for disabled workers State current, appropriate and inappropriate terminology
corpgov Corporate Governance 7 hours Audience All staff needing a working knowledge of Corporate Governance for their organisation Format of the course A highly-interactive combination of: Facilitated Discussions Slide Presentations Examples Exercises Case Studies
msproj1 Project Management with Microsoft Project 14 hours The course participants will learn how to skillfully use the Microsoft Project to create a schedule of tasks, manage resources and monitor the implementation of the various stages of the project.
activitydesigners Activiti for Business Process Designers 21 hours Activiti is an open-source workflow engine and Business Process Management (BPM) Platform for business people, developers and system admins.
mailman Customizing Email with GNU Mailman 3 14 hours Mailman 3 is really a suite of 5 projects: Core - the core message processing and delivery system, exposing a REST API for administrative control. Requires Python 3.4 or newer. Postorius - the new web user interfaces built on Django. HyperKitty - the new archiver, also built on Django. mailman.client - a Python binding to the core’s REST API. Compatible with both Python 2 and Python 3. Bundler - a convenient installer. Audience This course is meant for developers and engineers intending to incorporate Mailman 3 into their workflow.
bpob Business Process Optimization in Banking 21 hours This course focuses on holistic, structured approaced to finding bottle necks and optimizing business processes. It is a practical workshop where participants will be given examples and later will need to solve similar cases during team exercises. Using the company experience in process management in other banks / sectors to illustrate the presentation   Introducing the participants to the different process methodologies (Lean, SIX Sigma) but not full of theory about those methodologies (aim of this training is not to pass the Lean or Six Sigma certifications but to get an awareness of different methodologies to see how we can use part of it in our daily activity) The presentation should be oriented mostly on business issues (and not pure IT processes)
traintrainer Train-the-Trainer 21 hours Audience Staff who need to be fully prepared to deliver high-quality training sessions Format of the course A combination of: Facilitated Discussions Delegate Presentations – with full feedback By the end of the course, delegates will be able to: Prepare and structure an effective training session Prepare themselves properly for that training session Deliver that training session with confidence Use the various visual aids that a trainer might choose to employ in creating a stimulating session Deal with the different types of people who they will encounter in their training courses
PRICES101 B2B Power Pricing! 12 Principles of Pricing Strategy To Boost B2B Profits - 1 Day Course 7 hours This is the one day version of the award winning course that helps you stop leaving money on the table, convert more sales, get bigger judgements, and gets your customer to perceive more value in your product offering while making them feel more comfortable spending money. It's like a 7th generation smart phone for your pricing designed by someone who was responsible for training in the marketing and sales department of the world's biggest biotech company which had both B2C and B2B operations. Awards: A shortened version of this training program, developed by Philippe -- who was responsible for training in the marketing and sales department of the world's biggest biotech company -- won its presenter, "Top Trainer" at the 2016 B2B Master conference in Kiev. Course Description: When asked to choose a pricing order which would maximize revenue in a sales situation, 95% of managers, directors, even CEOs of huge internet companies choose the option which would cost them almost 45% of sales. Learn how to create pricing environments and product matrixes which have been shown again and again to make customers and clients feel more comfortable spending money, using ideas developed and researched by some of the world's biggest companies and Nobel prize winners. Achieve 15%, 23%, 43%, and greater increases in sales and revenue with simple, low cost strategies which are applicable in virtually every aspect of B2B sales. Every entrepreneur, director, graphic designer, sales manager, consultant, advertising specialist, and human being responsible for their own brand should see this seminar at least once in their lives. Indeed, it is essential knowledge for those in the R&D department and tasked with developing new products because an understanding of how customers see a product matrix and spend money within it are key and can lead to significantly different levels of revenue and profit for the company. A lot has changed in the world in the last 60 years. You’re not communicating with technology from the 1960s, like snail mail – or clunky typewriters. In the time it has taken for us to develop our communication tools of today, Nobel Prize winning economists and other researchers have forged ahead in the understanding of human behaviour. You will be exposed to case studies and study after study in field after field of pricing, value estimation and purchase decision making to discover common threads in human behaviour and how to create both more perceived value in your product line offering as well as increase sales for year-end reports. You will learn to guide decisions of your customers with phenomenon so powerful they work in every field from pricing to human mate selection to world renowned “magic” acts (who are quick to admit there is no magic, but only psychology). You will never look at your prices the same way again. What You Will Learn To Boost Your Business: By taking this course, you will: - Better understand the pricing strategies of the world's biggest companies - Get a leap ahead of the competition in the sales arms race - Learn how to create a pricing environment which makes your customers feel more comfortable spending money - Learn and, importantly, UNDERSTAND, the proper order of pricing presentation in many negotiation and sales situations and why the wrong order can cost you 45% of your sales - Learn how to create a product and pricing matrix which can increase product sales by up to 34% - Learn how to ask a question which will double or triple the price paid for a bottle of wine at auction - Learn how to add one inexpensive counter-intuitive option to product options which can increase sales by up to 40% - Learn how one company raised prices by 10% and increased revenue by 95% and why this worked - Learn how to implement several interesting pricing strategies of successful businesses as revealed by some of the world's greatest business strategy researchers - Learn how to implement pricing strategies to reposition your brand on a market wide basis - Learn how to better design your store layout and/or brochures for more sales - Learn how to create a pricing environment which will guide your customers to options which are more profitable for you - Improve your skills in advertisement layout and merchandise display based on key psychological principles - Learn how to create product packages which will increase sales without increasing prices - Learn how to use some items to create a demand for other items - Learn how to increase the perception of value and quality using price - TAKE MOST OF THE GUESSWORK OUT OF YOUR PRICING What People Have To Say: "While we worked together at the world's biggest biotech company, and Philippe did training in our marketing and sales department, he came up with more good ideas in one week than our whole company came up with in a year. Every business, executive, manager, and entrepreneur should hear his pricing and business seminars once." Michael Ketcham, Former Sales Manager - Monsanto Saint Louis, Missouri, USA "I have been successfully managing sales for decades and I can say this is a mind taking and action provoking session -- with sparks! I highly recommend it." Anton Yatchenko Sony (Co-Owner 12 Moscow Stores)   "Worth every Euro. Fascinating." Till Lesinski - Project Manager BMW - Munich, Germany "Extremely useful and enjoyable for everyone." Natalia Semenkova - Manager of Marketing Dixy (a top 3 grocery retail chain in Russia) "Philippe is an enthusiastic, clever guy with a lot of good ideas. He helped us redesign our menus and develop new and interesting products to increase our sales and profits." Alexandra Kutepova - Art Director, Gastronimica Restaurant Holding (Sky Lounge and Florentini Restaurants, Moscow) Miscellaneous: This day long course includes several exercises which allow participants to get a better feel for the principles in use, with feedback from the course instructor. 
jbpm7casemgmt JBPM: Case Management with JBPM v7 14 hours Whereas BPM is used to model repeatable processes based on clearly defined workflows, Case Management is a technique to represent non-repeatable processes. Unlike BPM, which focuses on process and process optimization, Case Management focuses on data: the capturing, presentation, and modification of data inputs and outputs to assist managers in making better decisions on the fly. JBPM v7 brings together these two disciplines into a single software suite. In this instructor-led training, participants will learn how to create and manage Cases in JBPM v7 by engaging in live, practical, hands-on exercises and discussions. By the end of this training, participants will have a firm understanding of when to use Case Management to optimize processes, and will be equipped with the necessary practice to setup, configure, and manage a Case Management system based on JBPM within their own organization. Audience Developers Process designers Process analyst Persons in charge of or interested in process optimization within their organization Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
jenkinsmaven Continuous Integration with Jenkins and Maven 21 hours Jenkins is an open-source continuous integration (CI) tool written in Java. Maven is a build automation tool for Java projects. Together they can be used to trigger continuous builds that include, for example: the execution of JUnit tests whenever a new code is committed, deployment of these builds to production, and scheduling of these tasks at strategic times of the day, for example midnight. These tools and processes make up a DevOps approach to the development and deployment of software and are popular in Agile development. In this instructor-led, live training, participants will start with an introduction to DevOps, version control and automation scripting, then move on to hands-on practice, learning how to install, configure, and deploy Jenkins and Maven in a live lab environment. Audience Developers System Administrators DevOps engineers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
ubtsvr Ubuntu Server Overview 7 hours This course has been created for managers, system architects, existing Unix or Windows administrators or anyone who wants to know what Ubuntu Server operating system has to offer. This course in most cases answers the question WHAT Ubuntu Server can do for you, rather than HOW to do things. If you are interested in the HOW question then please have a look at our Administration of Linux System training course. This course always covers the newest release of Ubuntu.
agilesofttest Agile Software Testing 14 hours This course has been created for test managers, quality assurance staff, testers, software developers, project managers and management in order to explain how the Agile project management frameworks (notably SCRUM) deal with testing. At the end of the course, each of the delegates will design and execute a test plan for a sample application (it can be an actual client application if available)
coach Coaching Skills 7 hours Audience Staff who need to be fully prepared to deliver high quality Coaching sessions To individual members of their own staff To their teams To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input Format of the course A combination of: Facilitated Discussions Delegate Coaching sessions – with full feedback By the end of the course, delegates will be able to: Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance Deliver meaningful Coaching Sessions
agilecat Certified Agile Tester 35 hours The iSQI Certified Agile Tester is an internationally recognised software testing qualification, specifically designed for testers working in Agile environments. This course delivers the fully-accredited iSQI syllabus and provides the required assessments to gain the certification. This assessment is in three parts: an assessment of the delegates’ soft skills as observed through the duration of the course; a practical exam, giving the delegate the opportunity to demonstrate their practical testing ability; and an open-ended written exam, testing their knowledge of the subjects covered by the course.  Course Objectives Understand the principles behind the agile approach to software development Differentiate between the testing role in agile projects compared with the role of testers in non-agile projects  Positively contribute as an agile team member focused on testing Appreciate the challenges and difficulties associated with the non-testing activities performed in an agile team Demonstrate a range of soft skills required by agile team members
busicn Starting Business in China 21 hours This course is designed for business owners, entrepreneurs and managers who want start a business in People's Republic of China. It focuses on professional services industry (consulting, hi-tech, etc...), though people working in other industries can also benefit from the course. Th motivation to create this course was that there are a lot of courses focusing on culture or pure legal aspect of doing business in China, there was no course which would comprehensively cover all aspects of the business. This course does not provide any legal advise. It is provided by people who started their own business in China, not lawyers.
baess Business Analysis Essentials 21 hours Audience: Business consultants, Business analysts, Project Managers, IT professionals.
bpmn2funws BPMN 2.0 Fundamentals and Workshop 14 hours Audience: Delegates who have an interest in Process Modelling will benefit from attending this business process modeling notation training course including: Business and Process Analysts Process Designers and Implementers Project and Programme Managers Anyone involved with business change and transformation.
sixsigmabb Six Sigma Black Belt 84 hours Six Sigma is a data driven approach that tackles variation to improve the performance of products, services and processes, combining practical problem solving and the best scientific approaches found in experimentation and optimisation of systems. The approach has been widely and successfully applied in industry, notably by Motorola, AlliedSignal & General Electric. Black Belt is a qualification for improvement managers in a Six Sigma organisation. You will learn the tools and techniques to take an improvement project through the Define, Measure, Analyse, Improve and Control phases (DMAIC). These techniques include Process Mapping, Measurement System Evaluation, Regression Analysis, Design of Experiments, Statistical Tolerancing, Monte Carlo Simulation and Lean Thinking. The content of the course takes the participants through the DMAIC phases as well as introducing subjects such as Lean Thinking, Design for Six Sigma and discussing important leadership issues and experiences in deploying a Six Sigma programme. Week 1 Foundation: covers the fundamentals of the Lean Six Sigma Define Measure Analyse Improve Control (DMAIC) approach enabling participants to take part and lead waste and defect reduction projects and initiatives. Week 2 Practitioner: provides additional data analysis and lean tools for participants to lead well scoped process improvement projects related to their regular job function. Week 3 Expert: provides regression, design of experiment and data analysis techniques to enable participants to tackle complex problem solving projects that require understanding of the relationships between multiple variables. The trainer has 16 years experience with Six Sigma and as well as leading the deployment of Six Sigma at a number of businesses he has trained and coached over 300 Black Belts. Here are a few comments from previous participants: “Probably the most valuable course I will ever pass” “The content was very well delivered. The examples very relevant. Thank you” “The course was excellent and I am able to use part of it to coach my lean teams here” (Company supervisor who attended with KTP associate)
condev Contemporary Development Principles and Practices 14 hours The course covers contemporary development principles and practices, including the place of project management, testing and business analysis, within Agile and traditional Waterfall contexts. The course is intended to be workshop-style with opportunities for delegates to ask questions and explore real life application of the content. This course comprises a series of modules with each module designed to take 1.5hrs, ie 1 training day would consist of 4 modules. Intended Audience This course is aimed at those who want to gain a rapid overview of contemporary Waterfall & Agile software development and the impact on project management, testing and business analysis.
bddfornonprogrammers BDD for Non-Programmers: Live workshop 14 hours BDD, or Behavior Driven Development, is an Agile software development technique that encourages collaboration among developers, quality assurance teams and non-technical business people throughout the planning, development and testing cycle of a software project. The workshop begins with an introduction to BDD, what it is and how it is used by companies to promote good software design, development and testing. We do this from a non-engineering point-of-view, with an eye on the end-users, their requirements, language, and way of thinking. We also address the communication challenges that business stakeholders are likely to encounter as they work closer with their technical-minded peers. By the end of this training, participants will know how to: Write succinct user stories that capture the usage patterns of real users of the software Translate their user stories into the behavioral language of BDD (Given, When, Then) Derive test cases from these stories, for use by engineers to implement and test Understand the relationship between product requirements, acceptance criteria, and test cases Demystify the technical jargon that impedes communication and understanding Install and use great tools for writing BDD feature files Understand and appreciate what happens once the work is handed to engineers Play a more active role in the iterative development cycle Audience Product owners and managers Business analysts Manual testers End-users of a software product or system Non-engineers and non-coders involved in product design Format of the course A interactive, instructor-led workshop with lots of activities and hands-on practice. Notes The workshop includes case studies and software samples. To customize the materials to your company's product and situation, please contact us to arrange.
rpaexpress WorkFusion RPA Express for Intelligent Automation 21 hours RPA Express is one of the tools in WorkFusion's automation toolkit. RPA (Robotic Process Automation) in general is defined as the automation technique in which simple precoded snippets, similar to macros in Excel/VBA, are used to perform a repetitive task normally performed by a human on an enterprise application. In this instructor-led, live training, participants will learn how to identify the key process variables and connect them as they step through the creation of a business flow using RPA Express. By the end of this training, participants will be able to: Install and configure RPA Express Identify the steps and actions to be recorded by RPA Express Use RPA Express to map out a business flow Create bots to capture and repeat events on a website, desktop or terminal Plan a process automation strategy Audience Operations Managers Business Analysts Process Analysts Automation Developers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
manbppm Managing Business Processes with ProcessMaker 14 hours ProcessMaker is an Open Source BPM software application. It is a light weight, fully web based tool written in PHP, which can compete with expensive enterprise solutions. This course presents you with how to implement process management using ProcessMaker, focusing on how to create a process definition, define roles, groups and users, and start a process from an external application.
448 Mentoring and Coaching 7 hours The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to: State the difference between mentoring and coaching Discuss relevant learning theories Describe different learning styles Explain the feedback model Outline basic coaching principles State the component parts of the GROW coaching model 
commtm Communicating and Influencing For Team Members 14 hours Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing: Their colleagues Their bosses Their internal and external customers and stakeholders Format of the course The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies By the end of the course, delegates will be able to: Appreciate the need to manage their own behaviour before they can influence others’ behaviour Understand the strengths and weaknesses of the various communications media available Manage their internal and external customers and stakeholders
agileess Agile Essentials 14 hours The iSQI Agile Essentials course is an internationally recognised qualification, Aimed at anyone involved in agile Projects and wants to become familiar with working in an agile environment. This includes Project Managers, Quality Managers, Software Development Managers, Business Analysts, Developers, Testers, IT Directors and Management Consultants. The course is comprised of eight sections and takes participants through the lifecycle of an agile project from the release planning and writing user stories to the iteration review (showcase) and retrospective. The first day focuses on the key principles (55% of the day on theory, 45% exercises), the second is dominated by practical application (40% theory, 60% exercises). Course Objectives Value the principles behind agile manifesto and its approach to software development Appreciate the roles within an agile team  Understand how to contribute as an agile team member to quantifiable requirements Apply Whole Team quality methods to ensure acceptance criteria are met Appreciate the importance of effective Iteration Reviews and how to contribute to continuous improvement through retrospectives
wofe2 Managing Accountancy in WOFE (Whole Own Foreign Enterprise) in China 7 hours Creation of this courses has been motivated by the steep learning curve of learning how the accounting system works in China. It is targeted at foreigners who work for, manage or have founded a Whole Own Foreign Enterprise (WOFE) in China. It allows participants to choose, cooperate and control an accounting company. The course has been developed by a foreign entrepreneur supported by a Chinese accountant.
agiletesting Introduction to Agile Testing 14 hours Overview This 2-day course provides a brief introduction to Agile software testing. It deals with foundational test concepts, within the context of Agile (Scrum) development and uses Crispin & Gregory’s (More Agile Testing, 2014) Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing. Intended Audience This course is intended for development teams who want to improve their testing practices in an Agile context. It is also suitable for those intending to pursue testing as a specific career and is a suitable pre-requisite for the iSQI Certified Agile Tester course.
apachemaven Apache Maven 21 hours According to your profile Maven will help you in your day to day work. As we mention some of the benefits: Developers: As a developer you will be using Maven to create projects, manage the dependencies, compile your code, run your tests, deploy your components … Maven will become part of your every day development tools. Technical lead profiles: Integrating Maven as a build tool will have significant impact on the project:  Managing dependencies will become easy (Maven dependency management) Complex builds will be significantly simplified (Maven build profiles) The project architecture will be managed smoothly (inheritance and multimodule projects) …. Project Managers: Maven will enforce standardization and collaboration: “Project Object Model” is the standard Maven introduces for projects Maven uses build lifecycles for developers to compile , test and report, deploy Maven repositories will act as a common store and gather releases and third party libraries …. Release Managers: Maven repository managers will act as highly configurable proxies between your organization and public Maven repositories they also provide an organization with a deployment destination for your builds.
sixsigmagb Six Sigma Green Belt 70 hours Green Belts participate in and lead Lean and Six Sigma projects from within their regular job function. They can tackle projects as part of a cross functional team or projects scoped within their normal job. Each session of Green Belt training is separated by 3 or 4 weeks when the Green Belts apply their training to their improvement projects. We recommend supporting the Green Belts on their projects in between training sessions and holding stage gate reviews along with leadership and Lean Six Sigma Champions to ensure DMAIC methodology is being rigorously applied. Week 1 Foundation: covers the fundamentals of the Lean Six Sigma Define Measure Analyse Improve Control (DMAIC) approach enabling participants to take part and lead waste and defect reduction projects and initiatives. Week 2 Practitioner: provides additional data analysis and lean tools for participants to lead well scoped process improvement projects related to their regular job function.
jenkins Jenkins: Continuous integration for Agile development 14 hours Jenkins is an open-source continuous integration tool written in Java. It is a server-based system that runs in a servlet container such as Apache Tomcat. Jenkins supports a number of Software Configuration Management (SCM) tools, including CVS, Subversion, Git, Perforce, and Clearcase, among others. It is highly scriptable and provides support for Apache Ant, Apache Maven, shell scripts, and Windows batch commands. This course covers the concepts, tools and techniques needed to carry out continuous integration of your software projects in an Agile environment. Participants carry out a series of hands-on exercises throughout the course to apply their knowledge in real situations. Interaction among instructor and participants is encouraged. Real-world cases are discussed and specific issues and questions are addressed and resolved in class. Audience Build engineers Software developers involved in agile development QA engineers Project managers Release managers Format of the course Part lecture, part discussion, heavy hands-on practice
orangescrum Agile Project Management with OrangeScrum 14 hours OrangeScrum is an open-source, web-based project management and collaboration tool for managing projects, teams and tasks in one place. It includes bug tracking, email integration, and issue management, among other features. In this instructor-led, live training participants will learn how to implement Agile and Scrum methodologies using OrangeScrum. By the end of this training, participants will be able to: Set up and configure OrangeScrum on their own premises (optional) Identify and implement key Scrum principles and practices, including the product backlog, sprint burndown chart, task boards, and more. Use OrangeScrum to organize tasks, communicate with a team effectively and keep project documents under control Audience IT professionals Project managers Team leaders Developers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice Notes If you are interested in installing and administering an onsite instance of OrangeScrum, contact us to arrange.
codeship Codeship: Continuous Integration for Agile Development 7 hours Continuous Integration (CI) is a development practice wherein developers merge changes in their code as often as possible in order to detect and locate errors quickly. Codeship is a platform that provides Continuous Integration services in the cloud. In this instructor-led, live training, participants will learn the fundamentals of Continuous Integration as they step through setting up a simple Continuous Integration process on Codeship. By the end of this training, participants will be able to: Understand the fundamentals of Continuous Integration Operate the essential functions in Codeship Set up a simple CI process using Codeship Audience Developers IT Professionals DevOps Engineers Business Managers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
scrumpdtown Scrum Product Owner 7 hours This course is for: Product owners, managers, or anyone interested in Agile planning and estimating techniques. The course, Scrum Product Owner (SPO), utilizes a combination of presentations, discussions, and hands-on exercises explaining and demonstrating through practice. It illustrates what it is like to take on the role of an Agile team. The course covers all aspects of a product owner's involvement in an Agile product's life-cycle, such as gathering requirements rapidly, writing user stories, estimating story points, tracking, release planning, reporting, forecasting, scaling, and so on.
bpelsvc Orchestrating services with BPEL 21 hours This course will give you a broad overview of all the major BPEL initiatives in the current market. You will have an insight into the possibilities of this exciting technology. By the end of the course you should be able to: Understand the key concepts of the BPEL 1.1 specification Be able to Learn the syntax and semantics of BPEL Understanding the relationship between BPEL and WSDL Gaining experience using BPEL by building a complex application Understanding which BPEL constructs are most appropriate Learn the best practices for developing using BizTalk or Oracle JDeveloper
rcbd Retail and Commercial Banking Delivery Channel Masterclass 21 hours Audience The course is suitable for all Senior Managers who require an in-depth, strategic understanding of: Retail and Commercial Banking Delivery Channels Relationship Management: Bank to Customer; Management to front-line staff Change Management Format of the course The course is delivered using a stimulating combination of: Slide presentations Facilitated Discussions and Exercises and Case Studies By the end of the course, delegates will be able to: Explain the strategic elements comprising Retail and Commercial Banking Define and understand in detail the integrated strategy requirements of: Premises location and design Delivery Channels – the different ways that customers can interact with the bank Product creation, marketing and selling Customer segments and experiences Staff recruitment, training and performance development Understand the process for developing new Products from need-identification through to delivery to clients Explain the vital importance of all creating, developing and enhancing all relationships particularly: The relationship between the bank and its customers The relationship between the Bank’s management and staff in delivering excellent customer service linked to achieving targets Apply the universally-accepted Change Management principles Appreciate the “International Dimension” of Retail and Commercial Banking which customers demand in today’s highly flexible market-place
handcc Handling Conflict with Confidence 14 hours Audience Staff who need to be fully aware of the issues surrounding Conflict and how to deal with it with: Their colleagues Their bosses Their internal and external customers and stakeholders Format of the course The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies By the end of the course, delegates will be able to: Understand conflict and its effect on ourselves and others Define assertive and non-assertive behaviours Appreciate the need for self-management before managing others Develop capability in engaging conflict assertively Build confidence through demonstrations and practical simulations
comawa Commercial Awareness 7 hours Commercial awareness is of increasing benefit to us all and the organisations that we work for and / or support in our everyday working lives. In challenging market and economic conditions, individuals need to have a greater awareness of how an organisation operates at a strategic level and how external influences affect the organisation’s progress. Increasingly, staff and managers are being asked to take decisions with a strong focus on the external environment and the impact that such changes may have internally. During this course you will be able to: Apply strategic thinking tools to develop a direction for your team Translate strategy into action Identify key financial indicators affecting your team or organisation
1 Leadership 101 7 hours This course aims to inspire trainees to become leaders by showing what makes or breaks a leader.
safeSM04 SAFe® 4.0 Advanced Scrum Master Course with ASM Certification 14 hours This two-day course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a SAFe® implementation. The course covers facilitation of cross-team interactions in support of the program execution and relentless improvement. It enhances the Scrum paradigm with an introduction to scalable engineering and DevOps practices; the application of Kanban to facilitate the flow of value; and supporting interactions with architects, product management, and other critical stakeholders in the larger program and enterprise contexts. The course offers actionable tools for building high-performing teams and explores practical ways of addressing Agile and Scrum anti-patterns in the enterprise. Attending the class prepares you to take the exam and become a certified SAFe® Advanced Scrum Master (ASM).
sysmlmd Applying SysML with MAGICDRAW 21 hours This is a 3-day training covering principles of modeling, UML, SysML and use of MagicDraw following a case study, which demonstrates a typical model-based systems engineering approach. The course: Includes lectures and hands-on practice in using MagicDraw for systems modeling using SysML; Explains major SysML concepts and diagrams; Provides hands-on experience building system model examples; Shows how to trace model elements in different views; Explains how to use MagicDraw features efficiently; Is based on a consistent modeling case study. Audience: System architects, system engineers, software architects and other stakeholders who will create and use models. Methods: Presentations, discussions, and case study-based practical assignments. Course Materials: Slides, case study model, and practical assignment descriptions. Certificates: Each participant receives No Magic and NobleProg certificates indicating that he/she attended the training.
ubpmbpmn2 Understanding Business Process Modeling with BPMN 2.0 14 hours This training course aims at helping business analysts to learn to model efficiently their business processes using BPMN as well as resources that are handled by their activities. Being conducted by an agile enterprise framework, business analysts learn during this course how to use appropriate BPMN notations and business extensions of UML in order to deal with their "business requirements" and coherently drive underlying design level activities.
Influence Influence in Action 14 hours Pfizer, Hewlett Packard, DellEMC and VMware have benefited from this programme, developing a better balance in their influencing style and demonstrating a resilient response to challenges in the work place. If you want to : • Create high-performing work teams • Consistently win contracts from pitching • Successfully negotiate the best deals • Build shareholder value, year on year... then you need our influencing programme
mbd Model Based Development for Embedded Systems 21 hours Model Based Development (MBD) is a software development methodology that enables faster, more cost-effective development of dynamic systems such as control systems, signal processing and communication systems. It relies on graphic modeling rather than the traditional text based programming. In this instructor-led, live training participants will learn how to apply MBD methodologies to reduce development costs and accelerate the time to market of their embedded software products. By the end of this training, participants will be able to Select and utilize the right tools for implementing MBD. Use MBD to carry out rapid development in the early stages of their embedded software project. Shorten the release of their embedded software into the market. Audience Embedded systems engineers Developers and programmers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
gocd GoCD: Continuous Delivery for Agile Development 7 hours Continuous Delivery is a development practice wherein developers release new changes to users quickly and sustainably. GoCD is an open source tool used to achieve continuous delivery in software development. In this instructor-led, live training, participants will learn the fundamentals of Continuous Delivery (CD) as they step through setting up and configuring CD pipelines on GoCD. By the end of this training, participants will be able to: Understand the fundamentals of Continuous Delivery Use GoCD to setup their CD process and pipelines Configure GoCD depending on their needs Audience Developers IT Professionals DevOps Engineers Business Managers Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
scrummanexec Scrum for Managers and Executives 7 hours This course is also know as SCRUM awareness training. Who should attend? This course has been created for managers, executives and other decision makers who want to know how to calculate the benefits of implementing the methodology or want to understand what their team is doing. It is also suitable for customers of software development wishing to have a stake holding in the development process.
busiana Business Analysis 21 hours A business/systems analyst solves business problems by designing information systems which execute the strategy defined by the business. These IT solutions generally achieve one of the following goals for the business: implement a new/novel business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes. This course is intended for those who are moving into the Business Analysis profession and who may, after any pre-requisites are met, be interested in taking the CBAP certification examination by IIBA (www.theiiba.org). Who should attend? Entry-level IT Business Analysts Self-taught IT Business Analysts wanting to fill in the gaps and put all the pieces together Systems Analysts and programmers interested in expanding their role into the business area
changeman Change Management 21 hours Audience: This course is designed for all staff requiring a wider view of the Change Process to get the best results for their part of the business Format of the course A combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies At the end of this course, attendees will be able to: Explain the basic Change Strategies that underpin the planning for change in an organisation Understand the use and application of the 9 Change Principles Construct a Change Plan suitable to their part of the business
hip High Impact Presentations 7 hours Audience Staff who need to be fully prepared to deliver High Impact Presentations: To their teams To clients To other audiences internal to the company To other audiences external to the company Format of the course A combination of: Facilitated Discussions Delegate Presentations – with full feedback Attendance on this course assumes an existing level of experience in delivering Presentations. It is the next level up from the Presenting with Confidence course. By the end of the course, delegates will be able to: Prepare, structure and deliver an effective presentation to a high quality level Define the levels of energy, involvement and engagement required to convince an audience Act flexibly in delivering presentations: to be able to adapt the presentation to developing circumstances – perhaps through a last-minute chance of objective or unexpected time pressures
2942 Customer Relationship Management (CRM) 7 hours Course Aims This Customer Relationship Management (CRM) course is designed for those in a sales or business development role to improve existing customer service skills and develop new techniques to enhance customers' experience. Course Objectives: At the end of this course you will be able to: Enhance existing customer service skills and develop new techniques to improve your customers’ experience Understand your own impact on customers and identify ways to improve it Understand the characteristics of ‘The Likeable Organisation’ and apply them Utilise a ‘toolkit’ that will enable you to build customer relationships Measure the importance of CRM for business success Identify how effective CRM will improve business performance Learning Outcomes At the end of this course you will: Have an action plan to implement on your return to work, enabling you to apply your learning with immediate effect and improve your performance in managing customer relationships Assess your own impact on customers and will have identified ways to improve it Have a “toolkit” that will facilitate the building of effective customer relationships, where the customer views you as a strategic partner Be able to identify how effective CRM will improve business performance
activitidev Activiti for Process Developers 28 hours This course is created for people who will be responsible for executing process with Activity.
safeTM03 SAFe® 4.0 for Teams (For onsite delivery as part of a real-world Agile Release Train) 14 hours This two-day course teaches teams who are part of an Agile Release Train (ART) how to work in an Agile environment using Scrum, Kanban, and XP. The teams will learn how to become Agile Teams, build their backlog, and plan and execute iterations. Agile teams learn about their ART and their role in it, planning, executing, and improving with other teams. This class prepares teams to run a Program Increment (PI), including all meetings at the Team and Program level with a specific focus on the upcoming PI planning. Attending the class prepares participants to take the exam and become a certified SAFe® Practitioner (SP).
infavdconf Influencing and Avoiding Conflict 21 hours Audience Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with :  Their colleagues Their bosses Their internal and external customers and stakeholders Course Objectives By the end of the course, delegates will be able to: Appreciate the need to manage their own behaviour before they can influence others’ behaviour Understand the strengths and weaknesses of the various communications media available Manage their internal and external customers and stakeholders Format The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and  Case Studies
ISAM1 ISTQB CTFL 21 hours ISTQB CFTL 70% theory + 30% practice
processmining Process Mining 21 hours Process mining, or Automated Business Process Discovery (ABPD), is a technique that applies algorithms to event logs for the purpose of analyzing business processes. Process mining goes beyond data storage and data analysis; it bridges data with processes and provides insights into the trends and patterns that affect process efficiency.  Format of the course     The course starts with an overview of the most commonly used techniques for process mining. We discuss the various process discovery algorithms and tools used for discovering and modeling processes based on raw event data. Real-life case studies are examined and data sets are analyzed using the ProM open-source framework. Audience     Data science professionals     Anyone interested in understanding and applying process modeling and data mining
fintech Fintech: A practical introduction for managers 14 hours Fintech refers to the convergence of finance + new technologies. In this instructor-led training, participants will gain an understanding of the technologies, methods and mindset needed to implement a Fintech strategy. This training is aimed at managers who need to gain a "big picture" understanding of Fintech, break down the hype and jargon, and take tangible first steps towards the adoption of new technologies applicable to financial business and services. By the end of this training, participants will be able to Present viable Fintech strategies for their organization Understand and explain the role and functionality of key technologies Draft an action plan for introducing new technologies in step-by-step fashion Audience Strategists within the finance industry Technologists within the finance industry Stakeholders within finance organization Consultants and business analysts Format of the course Part lecture, part discussion, exercises and case study group activities
babokiiba Business Analysis, BABOK V3.0 and IIBA Certification Preparation 21 hours Summary: A business/systems analyst solves business problems by designing information systems which execute the strategy defined by the business. These IT solutions generally achieve one of the following goals for the business: implement a new business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes. This course is intended for Business Analysts including those who may want to go on and prepare for an IIBA Certification (CCBA or CBAP) and is consistent with the framework outlined by the BABOK® Version 3.0 Objectives: Identify the critical principles, activities, tasks, and techniques outlined in the BABOK® V3.0 Understand the core knowledge areas, activities, tasks, deliverables, and their relationships: Key Definitions: BABOK® (Business Analysis Body of Knowledge) Standard for practice of business analysis and serving as a framework describing the tasks that must be performed. CCBA® (Certified of Competency in Business Analysis) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience. CBAP®(Certified Business Analysis Professional) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.
commtm2 Communicating and Influencing - For Managers and Team Leaders 14 hours Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing: Their colleagues Their bosses Their internal and external customers and stakeholders Format of the course The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies By the end of the course, delegates will be able to: Appreciate the need to manage their own behaviour before they can influence others’ behaviour Understand the strengths and weaknesses of the various communications media available Manage their internal and external customers and stakeholders Explain how to deal with the difficult situations they may encounter in the office
mantdev Management and Team Development 7 hours Audience Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports) Format of the course The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies By the end of the course, delegates will be able to: Understand the different skills required for Managing and for Leading Develop their team in the most-effective way Explain how best to deliver Change in their part of the organisation Manage staff performance better Successfully negotiate their preferred solutions Explain how to deal with the difficult situations they may encounter in the office
bpmess BPM Essentials 21 hours This BPM training will teach you how to automate and manage a broad range of business workflows. We will examine the automation steps within a typical process in which work items are passed from one participant to another for action, according to a set of business rules. You will obtain first hand guidance on automated monitoring best practices as well as tips and tricks for efficient governance practices. At course completion,you will be able to: Understand the key terms and concepts in BPM Use major methodologies and techniques for implementing BPM Define the various technologies that support BPM Learn to discriminate between process and rules requirements Map written business cases into process areas and rule sets Understand variations in strategies between rules-centric and process centric approaches Develop business intelligence from process description & rule sets
kanban1 Kanban Management Professional 1 16 hours Kanban Management Professional 1 (KMP1) is a highly interactive two-day course accredited by the Lean Kanban University (LKU). It combines teaching, group discussions and a fully immersive simulation to illustrate how the Kanban Method helps individuals, teams, and organisations to manage and improve the delivery of products and services to their customers.   The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels. This allows organisations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programmes.   You will leave this course with knowledge of the Kanban principles and general practices, and skills that will enable you to apply Kanban with confidence in your organisation. What Will You Learn? - Identify internal and external sources of dissatisfaction - Analyse demand vs capability - Model the knowledge discovery process - Design kanban systems and their visualisations - Identify and prioritise improvements - Choose cadences for activities - Identify classes of service What Will I Receive? Two days of high quality training with Michael Chik who has 20 years of experience in software development. During the course, refreshments and lunch will be provided. You will also receive: Course materials (print & electronic) Electronic copy of the book "Kanban - Successful Evolutionary Change for Your Technology Business" by David J. Anderson Membership of the Lean-Kanban University (LKU) Lean-Kanban University (LKU) certificate of course completion Who Is This Course For? Anyone who is involved in product development or knowledge work. This includes but is not limited to the following: Programme and delivery managers Product and project managers Product developers, software developers and testers People working in operations or support Business analysts High-level management Anyone interested in implementing Agile in their organisation  
safeSA02 Leading the Lean-Agile Software Enterprise with the Scaled Agile Framework® - Scaled Agilist Certification (SA) 14 hours This two-day course teaches the Lean-Agile principles and practices of the Scaled Agile Framework® (SAFe®). You’ll learn how to execute and release value through Agile Release Trains, how to build an Agile Portfolio, and how to lead a Lean-Agile transformation at enterprise scale. You will gain an understanding of the Lean-Agile mindset and how to apply the principles and practices of SAFe to support Agile teams, programs, program portfolio management, and to coordinate large Value Streams. Attending the class prepares you to take the exam and become a certified SAFe® Agilist (SA). Associated Certification: SAFe Agilist (SA)
oobdp Object Oriented Design using Design Patterns 14 hours Objective: Helping Technical Analysts and Designers to understand how to go through software implementation of the requirements, ensuring traceability between business specifications and the software code. This 2 day training course aims at assisting technical analysts and designers in designing specifications described by the business analysts. After transformation into software component representations, the resulting system components trace system requirements toward software component structures. Finally, these technical specifications are implemented in software code and tested upon component basis. The resulting software components provide good level of reactivity to changes as they allow to trace separately toward the implementation level the system behaviours layer by layer (from the user interfaces toward business objects layer through the application components where the usage choices of the actors are stored.
ISAM2 ISTQB CTFL - AT 7 hours ISTQB CTFL - AT 70% theory + 30% practice
digitalT Digital Transformation - Turning Digital Disruption into Opportunity 21 hours   Objective : Helping CxOs, business strategists, analysts, product managers and designers understand foundations of the Digital Business Models, their connections with the Enterprise & Business Architectures and Value Propositions in order to efficiently integrate "digital value creation and value delivery" from strategies to the implementation of appropriate products and services. Attendees will learn during this course how to adapt strategies to digital disruptions, assess impacts on the Value Chain, guiding the creation/adaptation of differentiating products and services (value propositions) and adjusting such value proposition to digital consumer decision journey.
leanS5 Lean S5 7 hours  Who should attend: Lean and change agents, operational leaders and professionals who want to make sure they are starting this foundational concept the right way. This training course has been created for professionals from all sectors in manufacturing etc. It is not designed for academic purposes, but offers practical advice how to implement 5S in your production facility The course is aimed at leaders and agents for change who want to make sure that they are introducing 5S the right way. Each course member will have the opportunity to get hands on experience through a number of exercises to demonstrate that 5S works   Upon completing the training you will: Understand how  5S works and improve efficiency by 10 to 30% Be able to indentify sources of waste and improve profitability Understand the reasons for the five step process and know how to implement it Have the tools and procedures in order to improve production processes Develop a concrete plan to introduce 5S to your workplace If you are thinking about improving workplace efficiency, winning more orders and satisfying your customers while improving safety, you cannot afford not to take this course
bplanbmm Business Plan building with Business Motivation Model 14 hours Attendees will learn the principals behind the modeling of business strategy, and the specifics of doing so using the Business Motivation Model from the OMG. Delegates will build a company business plan during the course complying to the BMM standard
soaarchmgr SOA for Architects and Managers Overview 14 hours This course has been created for managers and architects planning to implement or currently implementing SOA solutions. It gives the overview of pros and cons of SOA and explains when, why and which part of SOA you should use. Some of the questions the course can answer: What are the benefits of employing SOA What are the risks associated with the SOA approach What are the trade-offs How to assess potential profit with SOA What real business case studies has been already made When and to what extent SOA should be implemented What are simplification and decomposition benefits How to migrate from existing solutions to SOA and why migration to SOA does NOT require rebuilding the whole existing infrastructure How to extend legacy applications with SOA What are the existing SOA suites and platforms
soastm Service-Oriented Architecture: Strategy, Technology and Methodology 35 hours This course is intended for Post Graduate (or equivalent) level students and will be a combination of lectures and lab sessions (theory and practice). At the end of the course the student should be able to: Knowledge and Understanding. Understand the principles and business advantage of systems developed around services. Become fully aware of the major protocols and technologies involved in the web services standard, and understand how these technologies fit together. Your knowledge will extend to leading-edge and emerging aspects of web services as well as the more established elements of the standard. Understand in depth the technology used to enable systems based on a widely used programming language to both use and provide Web Services. Intellectual Skills: Identify where the service oriented approach and in particular web services are appropriate for particular business scenarios. Consider the most effective design for a web services solution Acquire, in the future, knowledge and understanding of emerging aspects of the rapidly evolving web services standard Practical Skills: Operate with current technologies associated with Web Services that are platform neutral – XML, SOAP, WSDL Write and expose web services in a widely used programming language and write client code in that language to invoke web services.
pplteamman People and Team Management 21 hours Audience Staff who need to be fully aware of the issues surrounding People and Team Management for: Themselves Their colleagues (peers) Their bosses Their team members Their internal and external customers and stakeholders Format of the course The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies By the end of the course, delegates will be able to: Appreciate the need to manage their own behaviour before they can influence others’ behaviour Understand the strengths and weaknesses of the various communications media available Appreciate how to manage, motivate and develop their team members Manage their internal and external customers and stakeholders Explain how to deal with the difficult situations they may encounter in the office
wfsadm WildFly Server Administration 14 hours This course is created for Administrators, Developers or anyone who is interested in managing WildFly Application Server (AKA JBoss Application Server). This course usually runs on the newest version of the Application Server, but it can be tailored (as a private course) to older versions starting from version 5.1.
istqbate ISTQB - Agile Tester Extension - Exam Preparation 14 hours This is preparation course for Agile Tester Extension Exam by ISTQB. The price of the exam is not included the the price of the course.
pmrisk Project Risk Management 7 hours This course is aimed at Project Managers and those interested in Risk Management within Projects.
eraamauml Efficient Requirement Management using Agile Methods and Agile UML Modeling 21 hours Objective: This training course aims at helping product managers, products owners, business analysts, system architects and developers understand how to efficiently Manage Requirements on the basis of the product vision till guiding developers accurately in implementing them. More in detail, this course aims at assisting product managers in better defining the value propositions of their products on the basis of strategies and stakeholder needs. Business Analysts and product owners understand how to describe requirements of the product backlog then discover appropriate epics and user stories of the system while contributing to the required value creation. Along interactive case study exercises, participants learn how to describe in detail such requirements in order to validate correct understanding of needs and prepare system acceptance tests. Thus, only using a very common and productive UML profile, they learn to structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process. Audience: Product Managers Product Owners Business Analysts Anyone interetsted in the Requirements Management Process
agileba Agile Business Analysis 14 hours This course focuses on the business analyst role to be successful on Agile projects. Course participants will learn how to cooperate with the Team, Product Owner, Scrum Master as well as with the Customer to facilitate the development process. Participants will go through a mock project practising common stations.
bonitabpm Bonita BPM for designers 7 hours Bonita BPM is an open-source business process management and workflow suite made up of three major components: Bonita Studio, Bonita BPM Engine and Bonita Portal. Bonita is often used in projects that require complex workflows such as Supply Chain Management, e-Government, Human Resources, and Contract management. Audience     Managers, business analysts and process designers who wish to design, validate and simulate a process with Bonita BPM. Format of the course     Emphasis is on hands-on practice. Concepts will be taught through samples, exercises and hands-on development.
signavio Signavio Process Manager 7 hours Signavio Process Manager is an application for modeling and simulating business processes. Its collaboration capabilities allow stakeholders to share and comment on process models and diagrams. In this instructor-led, live training, participants will learn how to manage business processes using Signavio. By the end of this training, participants will be able to: Use drag-and-drop to create consistent, readable models that map an organization’s operations Collaboratively document, optimize, and simulate business processes Use Signavio to help ensure process compliance Use Signavio to optimize business performance Audience Process designers Process analyst Persons in charge of or interested in process optimization within their organization Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
b2bbrandman B2B Brand Management 7 hours A lot of courses deal with Brand Management but only few of them focuses on Business to Business branding. This course focuses on B2B branding which is substantially different from B2C brand management.
adintro Introduction to Advertising 7 hours This one day course is designed for anyone who wants to manage and/or produce their own advertising effectively or is new to a marketing function and needs to understand how advertising works
wsbnp Web Services Basics for Non-Programmers 14 hours This course is intended to provide an understanding on how to use, debug and manage Web Services from a non-developer/programmer perspective.
pemm Personal Efficiency and Managing Meetings 7 hours Audience Managers, Team Leaders and staff members who feel that: They are attending too many meetings Their time is being “stolen” by other people They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation Format of the course The course will be a highly-interactive combination of: Facilitated Discussions Slide Presentations Exercises and Case Studies By the end of the course, delegates will be able to: Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings Follow the standard processes for calling, managing and preparing the output of meetings Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…
agilekanban Agile Project Management with Kanban 14 hours Target group: IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester Learning objective: The purpose of this training is to acquire knowledge and practice of the workshops  aspects of Kanban and Agile foundations.
hadoopba Hadoop for Business Analysts 21 hours Apache Hadoop is the most popular framework for processing Big Data. Hadoop provides rich and deep analytics capability, and it is making in-roads in to tradional BI analytics world. This course will introduce an analyst to the core components of Hadoop eco system and its analytics Audience Business Analysts Duration three days Format Lectures and hands on labs.
scrumess Scrum Essentials Workshop 14 hours This course is very much structered towards a workshop approach to enable delegates an opportunity to practise the Scrum and Agile skills.
cloudsaasiaas Cloud, SaaS, IaaS - Practical Overview of Available Options 35 hours This course is created for people who face choices which solution to choose for a specific problem. IT Managers, Solution Architects, Test Managers, System Administrators and Developers can benefit from this course by understanding the benefits and costs of available Cloud/SaaS/Iaas solutions.
scrummast Preparation for Professional Scrum Master 14 hours The Scrum Master role is an essential part to any Agile/Scrum team. This course trains delegates in key aspects of the Scrum framework and prepares them to sit the online Scrum.org Professional Scrum Master (PSM1) exam. Audience: Anyone who either is, or is planning to be, a Scrum Master and for others working in a Scrum environment who have a need for in-depth knowledge of Scrum. At the end of this course you will be able to: Understand the origins of Agile methods. Understand and apply the core values and principles of Agile methods. Know the difference between the defined process and the empirical processes used in Agile. Understand the Scrum roles, Artefacts, Ceremonies and practices. Be fully prepared to sit the Professional Scrum Master (PSM1) exam
line Leadership in the new economy 21 hours At the end of the course, the participants should be able to: Acquire an understanding of  self-mastery as a foundation for inspiring leaders Strengthen and sustain their execution capabilities and contribute to the creation of a high performance culture Lead cultural transformation and change processes in their respective areas of influence using emotional intelligence and change management tools
dashbuilder Dashbuilder for business users 14 hours Dashbuilder is an open-source web application for visually creating business dashboards and reports. In this instructor-led, live training, participants will learn how to create business dashboards and reports using Dashbuilder. By the end of this training, participants will be able to: Visual configure and personalize dashboards using drag-and-drop Create different types of visualizations using charting libraries Define interactive report tables Create and edit inline KPIs (Key Performance Indicators) Customize the look and feel of metric displayers Audience Managers Analysts Format of the course Part lecture, part discussion, exercises and heavy hands-on practice
netmrk Using The Internet As A Marketing Channel For Businesses 14 hours Why Focus On Using The Internet As A Marketing Channel [for Promotion & Consumption of your products and/or services]? Your company may have a superior product in terms of Brand Recognition, Pricing & Usability however - without giving adequate attention to the path that the product takes before it end up in the hands of the end user; your organization can quickly find itself losing significant market share. The internet is becoming increasingly involved in the purchasing decisions of the end user. The internet can be both a strategic Promotion as well as Consumption channel. The challenge however is for organizations to incorporate the internet into the corporate plans from a strategic perspective. Benefits of attending this comprehensive course will include : Learning practical tips how to stabilize existing client bases, acquire new customers and ultimately drive revenues Getting simply stated, armed with the practical, down to earth, tried and tested information Enabling the organizations to modify and extend their strategies & Tactics as appropriate in order to separate themselves from the competition Why should you attend? The overall effective use of the internet as a channel to market works in conjunction with the existing components of the Business strategy, such as Branding, Pricing, the USP & specific target Market segments in order to ultimately sell more to existing customers as well as acquiring new ones. As the focus of this program extends far beyond the standard practice of a company having a website and employing an agency to run Pay Per click campaigns all those involved with the Sales, Marketing and Support functions of the organisation will gain from exposing themselves to the content of the seminar.
3632 Organisational Behaviour 14 hours
bprca Business Process Re-engineering for Competitive Advantage 21 hours The course will cover how to: Select, organise and implement a business re-engineering project Achieve competitive advantage by capitalising on technology and the use of UML tools Maximise customer satisfaction by matching process design to customer needs Identify typical symptoms of business process dysfunction Redesign workflow and structure successfully within the business Ensure best practice through the application of business patterns
bpm Business Process Management 35 hours It is a course that positions itself in the midst of administration and Information Technology, incorporating tools and techniques for designing, implementing, controlling and analyzing Operational Business Processes - This usually involves individuals, organizations and software applications. This course contains practical assignments, participants will be introduced to topics during theory classes and these will be accompanied by practical exercises. What will you learn? 1. The Basics of BPM 2. BPM Implementation Strategies 3. Process modeling, analysis and design 4. Governance and business strategies 5. Modeling a process with BPMN 6. Business rules  
agiletdds Agile, TDD and Swift 35 hours This 5 day course is for developers who wish to write high quality iOS applications in Swift. This is a hands on course which involves writing a number of increasingly complex high quality applications. Delegates will need to have an Apple copmputer with the latest version of OS X and Xcode installed. Delegates wishing to run applications on real devices, rather than emulators, will need to be registered with Apple as iOS developers and have their devices registered.
myccmr Marketing for your company: Understand customer, do marketing right 28 hours Understand marketing. Touch your customers´ feelings. Prepare your own plan. Make your marketing and business in line with customer expectations and exceed them.
scrumintro Introduction to Scrum 14 hours Introduction to Scrum
prodown Preparation for Professional Product Owner 14 hours This course is designed to provide a clear understanding of Scrum and the importance of the role of the Product Owner and is highly interactive.  Audience: Product managers, Scrum Product Owners, Scrum Masters, Managers of business lines, architects, strategy managers, business analysts or anyone with and interest and role in optimizing the return of investment.
soapui SoapUI: Introduction to API testing with SoapUI 21 hours SoapUI is the most widely-used open source API testing tool for SOAP and REST APIs. It offers SOAP Web Services functional testing, REST API functional testing, WSDL coverage, message assertion testing and test refactoring. In this training, participants learn how to test web services using SoapAPI. We discuss how API testing can resolve some of the shortcomings of UI and unit based testing. The training includes practice sessions and an API test suite development project. By the end of the training, participants will have a firm idea of when to implement API testing, how to explore and access APIs, how to carry out different types of testing on both SOAP and REST based APIs, and how to bring their work together into an integrated, automated test suite. Audience QA engineers Testers and test developers involved in testing software and web service APIs Format of the course An instructor-led course that includes an introduction to API testing, its tools and processes, and a hands-on SoapUI based test suite development project.
jbehave JBehave: BDD with Java 7 hours JBehave is an open-source, Java-based BDD framework for writing tests in a natural language style. BDD, or Behavior Driven Development, is an agile software development technique that encourages collaboration among developers, QA and non-technical business people in a software project. This training begins with a discussion of BDD and how the JBehave framework can be used to carry out BDD testing for web applications. Participants are given ample opportunity to interact with the instructor and peers while implementing the concepts and tactics learned in this hands-on, practice-based lab environment. By the end of this training, participants will have a firm understanding of BDD and JBehave, as well as the necessary practice and toolset to write test cases for real-world software test scenarios. Audience Testers and Developers Format of the course Heavy emphasis on hands-on practice. Most of the concepts are learned through samples, exercises and hands-on development.
297 Assertiveness 7 hours A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills Aim This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing them Communicate effectively with a wide range of people to achieve a win-win situation wherever possible Effectively manage difficult situations.
restapi REST API - a pattern of exchange of information between sites 14 hours The course is designed for developers, web applications, aims to provide opportunities offered by the REST architectural pattern by which you can communicate between sites.
badsp Introduction to Business Analysis: Defining Successful Projects 21 hours This course will show you how to: Perform key functions of the business analyst by applying a solid business analysis framework Conduct a business needs analysis to elicit stakeholder requirements Apply business analysis techniques to identify key problems and potential opportunities in your enterprise Create effective requirements and communication plans Analyse and specify requirements using industry best practices Manage solution assessment and validation
scrumtestspe The Scrum Test Specialist 7 hours This course is designed for testers, from a traditional test background, who are seeking to find their place in an Agile development environment. There is no specific Tester role in Scrum - there is just the Team. The Team collectively is responsible for the quality of the delivery, including testing, and so the ‘traditional’ Tester role is redundant. However, this course demonstrates how a Team member specialising in testing can add a great deal of value in the Scrum development process.
agilekanbanlean Managing Agile Projects with Lean and Kanban 21 hours This course is created for people who need to combine Agile (notably SCRUM), with Lean and Kanban togather to manage their projects. It combines the worlds of product design and software design.  
grmcfun Governance, Risk Management & Compliance (GRC) Fundamentals 21 hours Course goal: To ensure that an individual has the core understanding of GRC processes and capabilities, and the skills to integrate governance, performance management, risk management, internal control, and compliance activities. Overview: GRC Basic terms and definitions Principles of GRC Core components, practices and activities Relationship of GRC to other disciplines  
softengret Software Engineering, Requirements Engineering and Testing 63 hours
agilescrumcust Agile Project Management with Scrum - Customized 14 hours Who should attend? This 2 day course is suitable for any IT professionals who are interested in implementing Iterative Agile and Scrum methodologies to manage software and infrastructure development. This course is particularly suited to project managers, team leaders, developers and customers of software development wishing to have a stake holding in the development process.
restassured Rest Assured: Introduction to API testing for REST services 7 hours Testing and validating REST services in Java is harder than in dynamic languages such as Ruby and Groovy. REST Assured is a Java DSL (domain specific language) that brings the simplicity of these languages into the Java domain.   In this training, participants learn how to test REST API services. We discuss how API testing can resolve some of the shortcomings of UI and unit based testing. The training includes practice sessions and a test development project. By the end of the training, participants will have a good understanding of when to carry out REST API testing, how to explore and access APIs, how to carry out different types of testing, and how to bring their tests together through integration and automation. Audience     QA engineers, testers and test developers involved in testing software and web service APIs Format of the course     An instructor-led course that includes an introduction to API testing, its tools and processes, and a hands-on REST Assured based test development project.
bpmandprocesscontrol BPM and Process Control 28 hours Audience: Managers who want to make decisions related to BPM, Business Consultants, Business Analysts, Business Process Engineers, System Analysts, Anyone who is involved in analysing and planning Business Processes.
bldrools Managing Business Logic with Drools 21 hours This course is aimed at enterprise architects, business and system analysts, technical managers and developers who want to apply business rules to their solutions. This course contains a lot of simple hands-on exercises during which the participants will create working rules. Please refer to our other courses if you just need an overview of Drools. This course is usually delivered on the newest stable version of Drools and jBPM, but in case of a bespoke course, can be tailored to a specific version.
bpmna BPMN for Analysts 14 hours The course aims at teaching the practical knowledge and learning BPMN modeling skills at the Intermediate and Advanced levels. The ideal participant is a business analyst training, meaning the person discovering, identifying, gathering and analyzing user requirements to the system. - The advanced computer application developers and system architects interested in the prospect of creating business processes, system and custom drivers. The course does not address issues Executable BPMN level. Training is conducted in much the dominant technique in the form of a computer (~ 90%), during which the one hand, we translate real business situations for BPD, on the other hand ready to interpret diagrams assessing their practical utility. The course is very intensive practical course in the strict sense, the training did not deal with in any way, theoretical considerations of BPMN.
bpmn2ba BPMN 2.0 for Business Analysts 21 hours This course has been created for business analysts who want to use BPMN 2.0 extensively in their projects. It focuses on practical aspects of all BPMN 2.0 specification as well as implementations of common patterns. It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After that, the diagrams will be discussed and assessed by the group and the trainer. This course doesn't cover execution part of BPMN, it focuses on analysis and process design aspects of BPMN 2.0.
bpaumlbpmn Business Process Analysis with UML and BPMN 14 hours Course Audience: Managers who want to understand BPMN diagrams, Business Consultants, Business Analysts, Business Process Engineers, System Analysts and anyone who is involved in analyzing and planning Business Processes using standardized, unified modelling notation. Course Goals: Produce high-quality process diagrams Model in the BPMN process notation Capture as-is process information Implement optimized process flows for people-intensive processes Simplify complex process definitions and break them into more manageable pieces
jbpmdev jBPM for Developers 35 hours This courses is for a process developers and software developers who want to know how to manage, manipulate and develope processes with jBPM. It covers components of jBPM and elements of BPMN 2 implemented in JBPM including managing signals and events, programming gateways, injecting processes data and running parallel activities. NobleProg tries to run this course on the newest version of the Open Source version of jBPM, but older version or beta version may be requested.
jbpmpd jBPM for Process Designers 28 hours This course has been created for managers, business analysts, process designers, developers and subject matter experts who want to be able to design, validate and simulate a process with jBPM. It also includes writing unit tests for the processes. The course usually uses the newest stable version of community jBPM project. Previous versions of jBPM also may be used (approval before booking required)
oceb2f100 OCEB2 OMG Certified Expert in BPM - Fundamental Exam Preparation 28 hours OCEB2 Content Developer NobleProg has official OMG OCEB 2 Content Developer status, which means that our course outlines and training materials were developed by the same experts who prepared questions for OCEB 2 exams. This course prepares you for the OMG Certified Expert in BPM (OCEB v2) Fundamental Examination. After this course you can practise using our testing engine on over 200 sample questions.
oceb2b200 OCEB2 OMG Certified Expert in BPM - Business Intermediate Exam Preparation 21 hours This course prepares you for the OMG Certified Expert in BPM 2 (OCEB v2) Business Intermediate Exam
oceb2t200 OCEB Certified Expert in BPM - Technical Intermediate Exam Preparation 14 hours This course prepares you to OMG Certified Expert in BPM (OCEB) Technical Intermediate Exam. http://www.omg.org/oceb/coveragemap-tech-inter.htm
ocebb300 OCEB Certified Expert in BPM - Business Advanced Exam Preparation 7 hours This course prepares you for the OCEB Business Advanced exam
oceb2t300 OCEB Certified Expert in BPM - Technical Advanced Exam Preparation 7 hours This course prepares you to OMG Certified Expert in BPM (OCEB) Technical Advanced Exam. http://www.omg.org/oceb/coveragemap-tech-inter.htm

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